1. Home
  2. /
  3. Make the most of the Experts feature in Samsung Health

Make the most of the Experts feature in Samsung Health

Phone displaying the Experts Home page in Samsung Health

You've had a headache for days. With the Experts feature in Samsung Health, you can check your symptoms and even consult a medical professional. Soon, you'll have a better idea of how to get your ailments in order.

Note: This is not intended to be used for diagnosis or as a basis for treatment decisions. Contact a health care professional for any concerns you have. If you are experiencing an emergency, call 911.

Use the Symptom Checker

Did you know that some foods can cause headaches or other symptoms? You can double check using Symptom Checker in the Experts tab.

Open Samsung Health, tap the Expert tab, and then tap Check symptoms. Agree to the information, and then tap Continue. Select Someone else or Me, and then answer the on-screen questions. After you've answered all the questions, tap Continue. A list of possible conditions will display. To save your results, tap Save as PDF. When you're done reviewing your conditions, tap Finish. Looks like you've just been consuming too much caffeine.

The Symptom Checker displayed in Samsung Health

Note: To check another symptom, tap New Session. To consult an online physician, tap See Online Doctor.

Schedule an appointment with Online Doctor Visits

That headache just won't go away, but you don't have time to go to the doctor. If it's a minor ailment, why not consult an online doctor? But first, make sure you've allowed the required permissions to use the online chat feature.

Open Samsung Health, and then tap the Experts tab. Under Online Doctor Visits, tap Get started. Next, follow the on-screen prompts to complete the setup for an online doctor visit.

If needed, you can request a sick slip for work or school during your appointment. If the doctor chooses to provide one, it can be found in your Visit Records afterward.

Note: If you are having a medical emergency, call 911.

Online Doctor Visits page in Samsung Health

Was this content helpful?

50 people found this helpful.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
MOBILE: 24 HOURS, 7 DAYS A WEEK ALL OTHER: M-F 8-12AM/S-S 9AM-11PM, APPLIANCES 6PM ET Printer support visit: hp.com/support/samsung

Chat with us

Live Chat support with a Samsung Care Pro.


Help with your order

Send us your inquiry and we will respond within 24 hours.

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Question about a promotion?

Learn more about Samsung promotions.