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Reboot or reset the SmartThings Wifi hub

Reboot or reset the SmartThings Wifi hub

If you are having some problems with your SmartThings Wifi hub, like connected devices being unresponsive, you can reset or reboot the hub. But what’s the difference between a reset and reboot? A factory reset will restore factory settings and remove data (like device connections), while a reboot simply powers the hub on and off – it’s kind of like hitting refresh.

Note: Performing a factory reset will remove all settings and configurations in SmartThings Wifi, including connections between the hub and other devices.

Reboot SmartThings Wifi

Maybe SmartThings Wifi has been working great, but the power went out recently and you’re having trouble connecting. Perform a reboot through the SmartThings app to fix minor issues without losing your data.

On your phone, open SmartThings. Then, tap Menu, and navigate to the Location where the SmartThings Wifi hub is saved. Select the hub from the list of devices, and then tap Network status. Tap the hub’s location (Basement, Office, etc.). Next, tap More Options, and then tap Reboot device. Tap REBOOT. Your SmartThings Wifi hub will disconnect and reboot.

SmartThings Wifi Hub More Options displaying Reboot device and Factory reset

Reset SmartThings Wifi

Experiencing interruptions or hiccups in your Wi-fi service? When all else fails, you should reset the SmartThings Wifi hub.

To perform a reset, use a small SIM card removal tool, pin, or tweezers to press and hold the Reset button on the hub until the blue indicator light flashes. Once the green indicator light begins blinking, you’ll be able to reconnect and use the hub.

Reset SmartThings Wifi

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