1. Home
  2. /
  3. Plume Account for SmartThings Wifi

Plume Account for SmartThings Wifi

Signing into a Samsung or Plume account is required to use the Plume app. Once you sign in, your SmartThings Wifi is automatically recognized in the app, setting you up for a seamless experience. Your wireless network’s location, speed, broadband usage and more are instantly learned and available for you to view. Learn how to check on your Location status and sign in and out of an account in the Plume app below.

Account Options

When you open the Plume app for the first time, you will be prompted to sign into a Samsung or Plume account, or set up a Plume account. Touch an option, and follow the on-screen prompts. Once you’re in the app, if you’d like to sign out or switch to another account, you can do so easily. Just touch Menu > Account, and then touch Sign Out.

To view your device’s location status, touch Menu > Account. You will see the status of your device’s location.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
MOBILE: 24 HOURS, 7 DAYS A WEEK ALL OTHER: M-F 8-12AM/S-S 9AM-11PM, APPLIANCES 6PM ET Printer support visit: hp.com/support/samsung

Message Us

Live Chat support with a Samsung Care Pro.


Help with new/existing order

(1-855-726-8721) Samsung experts standing by 8 am to 12 am EST, 7 days a week

SMS Chat

Text SMSCARE to 62913 to receive live support 24/7*

* Standard text message and data rates may apply

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Question about a promotion?

Learn more about Samsung promotions.

  • Give us a call Speak directly with a Samsung Pro or schedule a time for us to call you
  • General Mon-Fri: 8am- 12 am (EST) Sat-Sun:9am - 11 pm (EST) 1-800-726-7864
  • Mobile Mon - Sun: 12am - 12 pm 1-800-726-7864
  • Home Appliances Sat-Sun:9am -6pm(EST) 1-800-726-7864