Plume Account for SmartThings Wifi
Signing into a Samsung or Plume account is required to use the Plume app. Once you sign in, your SmartThings Wifi is automatically recognized in the app, setting you up for a seamless experience. Your wireless network’s location, speed, broadband usage and more are instantly learned and available for you to view. Learn how to check on your Location status and sign in and out of an account in the Plume app below.
When you open the Plume app for the first time, you will be prompted to sign into a Samsung or Plume account, or set up a Plume account. Touch an option, and follow the on-screen prompts. Once you’re in the app, if you’d like to sign out or switch to another account, you can do so easily. Just touch Menu > Account, and then touch Sign Out.
To view your device’s location status, touch Menu > Account. You will see the status of your device’s location.
How would you like to contact us?
Chat with us
Live Chat support with a Samsung Care Pro.
Help with your order
Send us your inquiry and we will respond within 24 hours.
Text SMSCARE to 62913 to receive live support 24/7*