Samsung Care is teamed up

with Best Buy

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Best Buy is an Authorized Service Center

Samsung Care is closer than ever. Enjoy the convenience of repairing your Galaxy phone at over 250 Best Buy locations by Samsung-certified Geek Squad Agents.
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Samsung Care is at Best Buy

  • Samsung Care is closer than ever: Samsung phone owners can receive same-day repairs on most Samsung phones at over 250 Best Buy locations nationwide.
 
  • Enjoy peace of mind: Repairs are completed by Samsung-certified Geek Squad agents equipped with knowledge of how to use Samsung genuine parts. 
 
  • Easy online scheduling.  We take the guesswork out of finding repair options by offering online appointment scheduling.  Just select your phone model and enter your zip code to find the nearest Authorized Service Center to you.
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Same-day service

Receive same-day repairs on most Samsung phones1
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Genuine parts

All Samsung-certified Geek Squad agents only use Samsung parts, so rest assured that your phone will be restored back to the way it should be.
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Certified technicians

Galaxy phone repairs at Best Buy are completed by Samsung-certified Geek Squad agents and meet Samsung's highest standards.
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We're at your service.

Agents are able to provide in-warranty and out-of-warranty support for our latest flagship phones. This includes repairs for (but not limited to):

 

  • Front and back screen replacements
  • Battery replacements
  • Port and camera repairs

 

Mobile devices eligible for service at Samsung Authorized Best Buy locations:

 

  • All Samsung Galaxy S models from S9 through S22
  • All Samsung Galaxy Note models from Note8 through Note20
  • All Samsung Galaxy Z Fold models through Galaxy Z Fold3
  • All Samsung Galaxy Z Flip models through Galaxy Z Flip3
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Schedule an appointment today

Select your nearest location and make a reservation for phone repair. 
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We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
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1-800-SAMSUNG 1-800-SAMSUNG
1-800-726-7864 1-800-726-7864
  • Mobile 8 AM - 12 AM EST 7 days a week
  • Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week
  • IT/Computing 8 AM - 12 AM EST 7 days a week
  • Text Support 24 hours a day 7 days a week
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1 Same-day repairs are available on most Samsung phones except Galaxy Flip and Fold models.