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Network & Connectivity
Samsung smart watch will not connect to a phone
If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary...READ MORE
Software & Apps
Phone or Tablet Cannot Make Purchases Through Samsung Billing
Samsung Billing is the behind the scenes payment service used by the Galaxy Store and Galaxy Themes apps. If you are having trouble purchasing an item in either app, it's possible...READ MORE
Network & Connectivity
Phone Has No Mobile Data or a Low Signal
If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and it's ability make or receive phone calls may be limited.READ MORE
Syncing & Transferring
Phone Cannot Connect to iCloud
When transferring content from your iOS device using Smart Switch, you may get a message saying the app can't connect to iCloud. In that case, you should verify your internet...READ MORE
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Redirect NotificationAs of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.
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