Manuals and DownloadsLevel Active Headphones edit
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Downloads and Product Info
Product infoLevel Active Headphones edit
Top SolutionsREAD MORE
Keep your Galaxy device at its normal operating temperature
Factors that may impact temperature Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if the temperature...READ MORE
Audio & Sound
Poor audio quality from Samsung smart watch to Bluetooth headset
Poor audio quality could be due to Bluetooth interference or the headphones need cleaning. Restarting both devices should fix the problem. However, you will need to make sure your...READ MORE
Audio & Sound
Audio stops playing on mobile devices or accessories
If your phone or tablet is running Android 9.0 (Pie), audio playback may stop after a brief time if the device or app goes to sleep. Whether you're streaming music from third-party...READ MORE
Audio & Sound
Phone or tablet displays volume limit reached message
The Media volume limiter feature on your phones or tablets prevents the volume from rising above a set level to protect your ears from hearing damage. The limitation is only...READ MORE
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