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QLED 8K TVs

Access manuals, downloads, specs and more when you specify your product model

Downloads and Product Info

For the latest manuals and specs, we will need some more details about your device.

For the latest manuals and specs, we will need some more details about your device.

Solutions

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Display or Screen

TV App Troubleshooting

Netflix If Netflix is acting up, it usually has to do with the app itself. The easiest way to fix this is to reset the app. To reset Netflix, navigate to and select Settings or the...

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How To

Power Cycle the TV

Power Cycle the TV Before you power cycle, disconnect any external devices connected to the TV. Let’s give your TV a fresh start. Power off your TV using the remote or by pressing...

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How To

Troubleshoot a Black Screen

Red Standby Light is On If the Standby Light is on, this means your TV is receiving power, but is not powered on. Try turning your TV on with the Remote first, and if that doesn't...

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Skype Removed From All Samsung Smart TVs

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Interactive guide

An interactive demo that guides you through the features of your device.

LAUNCH DEMO

Community

Browse answers, ask questions and get solutions from other Samsung customers.

Accepted solutions from the Samsung Community.

Samsung KS8000 HDR or HDR + where is the brightness?

I have a Samsung UN60KS8000FXZA I got from BestBuy and i am trying to understand HDR and HDR+. I though the purpose of buying this expensive tv are HDR and HDR +. It will make yo...

by vhm, Posted on JUL 28 2017 67 Replies | 111066 Views
67 Replies | 111066 Views
Netflix and Amazon Apps Lag and Do Not Stream Well Model: UN55KU6300F

Model: UN55KU6300F Version 1168 Internet: Fios 70/70 (normally we see ranges but lowest tends to be in the 30's) The last few weeks I have noticed major issues with both Netflix ...

by user3iE5hOdpVm, Posted on JUL 20 2017 24 Replies | 32110 Views
24 Replies | 32110 Views
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