Downloads and Product Info
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Hang The Frame TV on the Wall
Wall Mount The Frame Place The Frame screen down onto a flat surface covered with a soft cloth. Remove the back cover, attach the mounting bracket, and then pull out the mounting...READ MORE
Power Cycle the TV
Power Cycle the TV Before you power cycle, disconnect any external devices connected to the TV. Let’s give your TV a fresh start. Power off your TV using the remote or by pressing...READ MORE
Troubleshoot a Black Screen
Red Standby Light is On If the Standby Light is on, this means your TV is receiving power, but is not powered on. Try turning your TV on with the Remote first, and if that doesn't...READ MORE
Display or Screen
TV App Troubleshooting
Netflix If Netflix is acting up, it usually has to do with the app itself. The easiest way to fix this is to reset the app. To reset Netflix, navigate to and select Settings or the...READ MORE
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Accepted solutions from the Samsung Community.
I have a Samsung UN60KS8000FXZA I got from BestBuy and i am trying to understand HDR and HDR+. I though the purpose of buying this expensive tv are HDR and HDR +. It will make yo...
Model: UN55KU6300F Version 1168 Internet: Fios 70/70 (normally we see ranges but lowest tends to be in the 30's) The last few weeks I have noticed major issues with both Netflix ...
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