Messages Appear Unreadable on the Phone after using Watch Quick Responses
If messages on your phone appear unreadable when using the watch's Quick response messages, the Messages app may be overwhelmed with too much data. Clearing the cache from the Messaging app on your phone should solve the problem. Follow the steps below to help resolve the issue.
Devices are Gray or Disconnected in SmartThings on the Watch
If certain devices appear gray in the SmartThings app on your watch, follow the steps below to solve the problem.
Speaker and Sound Issues After the Watch Used in Water
If your watch's speaker doesn't work correctly after you went swimming, use the Eject water feature to help clear out water from the watch. Keep reading to learn how.
Issues with Phone or Tablet Apps
If you are having issues with apps, there are a few things you can try to resolve the problem. Clearing the app cache, updating the app, rebooting your device, updating your software, optimizing your device, or even uninstalling and reinstalling the app are all things that may help.
Watch Will Not Power Off
If your watch will not turn off, the problem could be caused by physical damage, such as foreign material entering the watch. Or, it could be a software issue. Perform the steps below to resolve the problem.
Force Stop and Reset an App on Your Mobile Device
How to Force Stop and Reset an App
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