Watch Will Not Power Off
If your watch will not turn off, the problem could be caused by physical damage, such as foreign material entering the watch. Or, it could be a software issue. Perform the steps below to resolve the problem.
How would you like to contact us?
Chat with us
Live Chat support with a Samsung Care Pro.
Help with your order
Send us your inquiry and we will respond within 24 hours.
Text SMSCARE to 62913 to receive live support 24/7*