Unable to sign in to your Samsung Chromebook

The camera (or webcam) on your laptop is considered a "plug and play" device. This means that your Chromebook should recognize the device without the need of drivers to operate it. If there is an issue with your camera, it could be due to a software glitch or an issue with the hardware itself.

If your Chromebook's operating system (OS) isn't working properly, you can recover it. You will need to use a USB drive or SD card with at least 8GB of free space for your recovery media. However, once the recovery media has been created, the storage device can't be used normally until it has been formatted by the recovery utility.

Issues with touchpad responsiveness on your Samsung Chromebook can be caused by several factors, such as software and drivers that are in need of updates, or if there are any issues with your account. No matter what particular touchpad issue is occurring, there is an easy way to fix it in most cases.

The Chrome OS is under constant development to bring you the latest features and safest browsing experience. It is possible to switch to a development channel to use the latest enhancements, however these channels are unstable and unsupported.

A Powerwash factory reset erases all the information on your Chromebook's hard drive, including your settings, apps, and files. The factory reset won't delete any of your files on Google Drive or an external hard drive.