Clean and Store the U Flex

You should clean the U Flex after each use to prevent issues like poor audio quality. Be sure to properly store the U Flex to prevent malfunction and damage. Learn how to properly maintain the U Flex and charger.

The buttons on my Samsung smart watch do not work

Buttons malfunctions on your watch can be caused by physical damage or software issues. However, clean the buttons if there's build up of foreign material like lotion preventing them from properly working.

Audio Stops Playing On Mobile Devices or Accessories

If your mobile device is running Android 9.0 (Pie), audio playback may stop after a brief time if the device or app goes to sleep. Whether you're streaming music from third-party apps like Spotify, using your new Galaxy Buds, or listening to audio files on your phone, you'll need to update the sleeping apps settings on your device to prevent this f

Samsung Level App Music Auto Off Feature on Your Headphones

If you like to fall asleep to music with your headphones in, you can set an amount of time for the music to turn off automatically. Keep reading to stop media playback automatically on your headphones after a set time.

Headphones Safety Precautions

There are several important safety precautions you should follow when using your headphones. For example, you should never handle the headphones, charger, or USB cable with wet hands or wear the headphones outdoors during a thunderstorm. Keep reading to learn about headphones safety guidelines.

Update Your Headphone with the Samsung Level App

Keeping your headphone's firmware updated lets you enjoy all the latest features and settings. Update your headphone's firmware over-the-air (FOTA) with the Samsung Level app. Follow the steps below to update your firmware to the newest version.

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