A Samsung Family Hub fridge panel displaying multiple apps

Unable to log in to Samsung Account on Family Hub

To protect your Samsung Account from outside influence, a two-step verification system was implemented as an option so the account could be verified with a phone number. However, due to recent changes in security protocols, the two-step system currently does not work with Family Hub and will cause an error when trying to log in to your Samsung Account. Turning off this setting will allow you to log in on Family Hub.

Phone Cannot Connect to iCloud

When transferring content from your iOS device using Smart Switch, you may get a message saying the app can't connect to iCloud. In that case, you should verify your internet connection and account information. If the issue still occurs, your Apple ID may have two-step verification turned on. Read on to learn how to turn off two-step verification.

Family Hub out of sync with the phone

One of the best features of Family Hub is how you can take it with you on the go and get all the information in the palm of your hand, in real time, using the Family Hub app. Sometimes, however, things get stuck and the system needs to recalibrate. These steps will get you back to working again.

Unable to Add Google Account to Phone

If you're running into errors when trying to set up your Google account on your phone, please make sure you are performing the right steps and have all the correct settings. It's possible that you are doing the steps incorrectly, have accidentally denied access to your phone, or have 2-Step Verification set up for Google.

Unable to sign in to your Samsung Chromebook

There are several reasons why you may be unable to sign into your Chromebook, such as a network problem or using the wrong password. Keep reading to learn what to do when you are unable to sign into your Chromebook using your Google account.

Samsung Pass FAQs for the phone

Samsung Pass makes signing into different accounts and apps much easier on the phone. You won't have to constantly type in your username and password.

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Unable to log in to Samsung Account on Family Hub

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