A message appears on your TV: Netflix will no longer be available on this device
[Updated 11/8/19] Netflix has announced that due to technical limitations, as of December 2, 2019, the Netflix streaming service will no longer be supported on several consumer electronics devices, including some from Samsung. This change will impact select 2010 and 2011 Samsung Smart TV models that were sold in the U.S. and Canada. Affected devices will receive a notification reflecting this change.
How would you like to contact us?
Get support from Samsung Experts and Samsung Care Pros Or Text HELP to 62913
Help with your Order
Your order, returns, refunds and trade-in questions answered
Text SMSCARE to 62913 to receive live support 24/7*
Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mobile, Home Electronics & Appliance Support 8 AM - 12 AM EST 7 days a week
Refrigerator Support 8 AM – 12 AM EST Mon- Fri. CLOSED Sat -Sun
IT/Computing Support 8 AM - 9 PM EST, Mon - Fri