Recommended by 33% of customers.
this product is junk dont not buy wont even power on anymore.
rdog, Thanks for sharing your experience. Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
It only worked for about a month before it seems to have failed. Now, any time it's connected, it causes the hub and all devices to drop offline. This is repeatable with installing the dongle on a separate TV. The range also seems much lower than what you'd expect for a traditional zigbee hub. Also fyi for Frame owners, this can NOT be installed on the TV itself - it's the wrong style USB connection. It must be installed on the Oneconnect box, which is kind of annoying if your box isn't fully hidden. Lastly, support for this device is pretty much non existent. Firmware updates? Who knows. It's pretty much impossible...
Hi Chris, I'm sorry to hear your SmartThings Hub Dongle is no longer performing as expected. So we can better understand the issues you're experiencing and provide you with troubleshooting specific to your usage scenario, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
Great unit for smart things app ,and a must have for certain tvs. Runs everything in the house flawlessly . Easy setup as well. Works great with my phone. Alot smaller than expected which is very nice
I use my Samsung Dongle all the time!! It's a great product! Built solid and safely. Also have a Galaxy s22 and I love this phone. All Samsung products are great and they do a great job. I love Samsung products!
This is a great dongle that is easy to setup. Just plug into USB it samsung smart tv and instantly make it a hub. I can now connect easier to all my devices, tv, camera, etc. Plug and play! Best device I got for the price. Has z wave and z wave firmware update. I would recommend this to anyone
It works great and connects all my devices seamlessly
Best product ever and I love using it And wish you could have one some day to see how much good the product is
It gets uses it way more than initially planned. And it works seamlessly without hassle. Works on almost all my devices and without lagging or interfering. If you do purchase this device. Just know it's worth the money spent
