SolarCell Remote™

2.2(165)
VG-TM2180ES / VG-TM2180ES/ZA

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    SolarCell Remote™ $59.99
    VG-TM2180ES/ZA
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    Reviews

    SolarCell Remote™

    2.2

    Recommended by 12% of customers.

    Features2.3
    Performance1.7
    Design2.4
    Value2.5
    AI Functionality2.3
    AI review summary icon

    AI review summary for SolarCell Remote™

    • Customers report persistent battery failures, with remotes refusing to charge or draining rapidly within months of use
    • Many find buttons too small and difficult to press, with no backlighting for nighttime use
    • Reviewers emphasize this is a widespread systemic defect affecting numerous users, not isolated cases
    • Some mention plastic casing cracking under normal handling and overall poor durability
    • A few praise the sleek appearance and intuitive interface, but these positives are vastly outweighed by reliability concerns

    AI-generated from customer ratings & reviews, and may include incentivized reviews.

    Reviews with images & videos

    165 Reviews
    Filters (0)165 Reviews
    1. JJBex
      5
      Reviewed in the Charleston, SC
      5

      We purchased this remote on November 6, 2023. After many delays, we received the remote on Nov. 30, ‘23. This remote was partially charged. After fully charging this remote, I then paired it up with our Samsung TV & Blu-ray DVD player & Bose Soundbar. The remote has worked nicely with all our devices. The only change in this remote (from the remote we received with our Samsung TV) is the missing Control button to go directly to Hulu. We still have the control buttons to go directly to Prime and Netflix. We do not use...

      I recommended this product.
      Helpful?
      Originally posted onSolarCell Remote™(VG-TM2180ES_ZA)
      Value
      5
      Performance
      5
      Design
      5
      Features
      4
    2. Tiquee
      3
      Reviewed in the Pembroke Pines, Florida
      3

      I like the remote, but it's extremely cheap. It will break in some way or another before 2 years is up. The price is ridiculous. I think they make controller so cheap and the price so high so that they can continue to make money off of this control. When the control is working, it's great. But it breaks easily and it's too expensive. So it gets a 3. I need another one now, and I'm dreading paying $60 for it. Absolutely ridiculous.

      Helpful?
      Originally posted onSolarCell Remote™(VG-TM2180ES_ZA)
      Value
      1
      Performance
      4
      Design
      1
      Features
      5
      Response from Samsung:
      Samsung Specialist

      Tiquee, It's unfortunate to hear of your experience with the SolarCell Remote. So we can better understand the specific issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

    3. JZee
      1
      1

      Bought this TV and associated remote. After one year the remote stops workings and Samsung tells me "sorry, you bought your TV 13 months ago so you're out of warranty and have to buy a new remote. Note to self: The warranty is crap. Bought a new remote and two months later it doesn't work again. At this point, not sure if it's the remote or the TV's bluetooth doesn't work. Spent an hour on Chat with a "support specialist" and they were pretty much worthless. Guessing that the next Samsung Support rep will once again te...

      Helpful?
      Originally posted onSolarCell Remote™(VG-TM2180ES_ZA)
      Response from Samsung:
      Samsung Specialist

      JZee, I’m sorry to hear your SolarCell Remote is not working as expected. Please try these steps which may help resolve this: 1. Press and hold Return and Microphone buttons (diagonally up and to the right of Return). This will reset the remote. 2. Stand within 1 foot of the TV and press and hold Return and Play/Pause simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected If you’re still experiencing issues with the remote, please also try the following: - Unplug the TV for 30 seconds, and plug it back in. - Try moving closer to the TV and re-pairing. - Check to see if your remote is charged: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery - Check for available firmware updates on your TV: Settings > Support > Software Update > Update Now I hope the above helps. Should the issue persist, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

    4. jr_mtz01
      1
      Reviewed in the Mexico
      1

      The device exhibits a limited charge retention capability, typically not exceeding two weeks. The solar charging functionality appears to be inoperative, and even when charged via USB from a depleted state, the battery life is consistently brief, lasting only a couple weeks at best. The compact design seems to compromise battery longevity. Furthermore, the remote lacks a "find remote" feature and illuminated buttons. Considering its price point of $60, this remote control is notably disappointing. It is regrettable that th...

      Helpful?
      Originally posted onSolarCell Remote™(VG-TM2180ES_ZA)
      Value
      1
      Performance
      1
      Design
      1
      Features
      1
    5. CGGG
      1
      Reviewed in the Washington
      1

      Terrible battery that barely lasted a year. Now it won't work unless it's plugged in. This remote SHOULD be replaced for free since I am reading that EVERYONE has had the same issue.

      Helpful?
      Originally posted onSolarCell Remote™(VG-TM2180ES_ZA)
      AI Functionality
      1
      Value
      1
      Performance
      1
      Design
      3
      Features
      1
    6. Plugged In Remote
      1
      Reviewed in the Fairfield, CT
      1

      My SolarCell Remote never worked properly. Before pressing any button, I have to unplug and plug in the USB-C cable for each button press. Sometimes the volume and channel controls will work without the unplug/plug in method. It has never charged via solar (sunlight nor indoor lighting) and must be connected to the USB-C cable for the process described above to "work." After reading other reviews and the Samsung Specialists' responses, I decided to "Chat with an Expert" and after about 15 minutes, I received no response, not even a canned one.

      Helpful?
      Originally posted onSolarCell Remote™(VG-TM2180ES_ZA)
      Value
      1
      Performance
      1
      Design
      3
      Features
      1
      Response from Samsung:
      Samsung Specialist

      Thank you for sharing your review, and we’re sorry to hear that your experience with Chat was not up to standards. We would like the opportunity to assist and further investigate your feedback. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. We hope to hear from you. ~ Samsung Specialist

    7. Shawn
      1
      Reviewed in the Orlando, FL
      1

      A little over a year old and it doesn’t charge, ugh awful. What happened to just having a remote with batteries that work forever

      Helpful?
      Originally posted onSolarCell Remote™(VG-TM2180ES_ZA)
      Value
      1
      Performance
      1
      Design
      1
      Features
      1
      Response from Samsung:
      Samsung Specialist

      Shawn, I’m sorry to hear your SolarCell Remote is not charging as expected. Please try these steps which may help resolve this: 1. Press and hold Return and Microphone buttons (diagonally up and to the right of Return). This will reset the remote. 2. Stand within 1 foot of the TV and press and hold Return and Play/Pause simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected If you’re still experiencing issues with the remote, please also try the following: - Unplug the TV for 30 seconds, and plug it back in. - Try moving closer to the TV and re-pairing. - Check to see if your remote is charged: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery - Check for available firmware updates on your TV: Settings > Support > Software Update > Update Now I hope the above helps. Should the issue persist, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

    8. AllSamsung
      1
      Reviewed in the Bakersfield California
      1

      This is a useless product. Purchased it with a new TV, a new remote.. 8months later - cannot be solar charged SAMSUNG mentions warranty for accessories(remote) is only 6months 3months later - cannot even charged with cable. Every year pay $60 for just a remote? Bought universal remote for $15 and works better for a whole year now

      Helpful?
      Originally posted onSolarCell Remote™(VG-TM2180ES_ZA)
      Value
      1
      Performance
      1
      Design
      1
      Features
      1