Well it seems Samsung has deleted my original review. I have had the watch less than 2 months and have already sent it back to Samsung twice for "repairs", was finally issued a new watch and within 24 hours the same problem occurred with the new watch. The watch will just go to a factory reset for no reason. I have had to go to UPS 3 times already and had to pay for them to print the label since the one they sent I was only able to print, and who has a printer nowadays? I've spent over 200 minutes on the phone with Samsung....
Hi there TBEE, Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. As you are aware, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that provides physical damage protection to your eligible devices. Samsung Care+ is great for those unexpected situations we may find ourselves in, like forgetting your watch on the seat of your cab while you're racing to catch your flight, to having your device stolen from its charger, or getting caught in a downpour without your Water Lock feature engaged, to dropping and shattering your watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! Apps you download and install onto the watch can cause the watch to get stuck in a boot loop or not boot past the logo screen. Rebooting it should fix the problem, but you will need to uninstall any apps that were installed before the issue occurred. If the watch is connected to a phone, you must clear the data for the Galaxy Wearable app. If the problem continues, inspect the watch and charger for damage, and factory reset the watch. Please take a moment to review, "Samsung smart watch stuck in a boot loop" to help resolve what you have described to be experiencing with your device. Please feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus smsng.us/Facebook-Messenger https://smsng.us/X-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/troubleshooting/TSG01003223/
