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PROMOTION TERMS & CONDITIONS

Please read these Promotion terms and conditions (“Terms and Conditions) carefully. Participation in this Promotion will constitute your agreement to comply with these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not participate in this Promotion.
Please refer to this website for the current Terms and Conditions for this Promotion: www.samsung.com/za/offer.

All participants during the term of this Promotion agree to be bound by the following terms and conditions:

1. Promotion:
The Samsung Buy & Get 2018 Promotion (“Promotion”). The Organiser of the Promotion is Samsung Electronics South Africa (Proprietary) Limited, Registration number: 1994/003872/07 and/or its agencies ("Organiser").

2. Promotion Period:
2.1 The Promotion will run from Monday 22 October 2018 [00h01] to Monday 31 December 2018 [23h59] (“the Promotion Period”), in South Africa.
2.2 The duration of the Promotion may be extended or curtailed at the discretion of the Organiser.
2.3 Promotion is valid while stock lasts and delivery of qualifying products has to have taken place to the participant by Monday 31 December 2018.

3. To enter, all participants must:
3.1. be citizens of the Republic of South Africa and/or legal residents of the aforesaid country;
3.2. be currently residing in the Republic of South Africa;
3.3. be natural persons and be at least 18 (eighteen) years old at the date of the commencement of the Promotion Period;
3.4. be a natural person and not a juristic entity, which juristic entity includes, but is not limited to a Business to Business [B2B] partner, cross border partner or retail partner; and
3.5. purchase in the participant’s own name any of the products listed in the table at clause 6.1 below (“the Qualifying Products”) through a participating retailer in South Africa during the Promotion Period:


4. How to qualify for the Promotion:
4.1. The participants must purchase any of the Qualifying Products as listed in clause 6.1 below.
4.2. All purchases must be made through a participating retail store in South Africa during the Promotion Period [for a full list of the selected authorized participating retailer, please visit www.samsung.com/za/offer .
4.3. All participants must retain the proof of purchase relating to the purchase of their Samsung Qualifying Products to redeem the corresponding Reward.

5. Can I qualify more than once for the Offer:
5.1. For each purchase of a Qualifying Product as set out in clause 6.1 made during the Promotion Period, the participant shall qualify once for the Offer.
5.2. Should there be any dispute in this regard, the Organiser shall be sole adjudicator of the dispute and the Organiser’s decision shall be final.

6. Offer:
6.1. The Promotion will afford the participant an opportunity to redeem the following offer for each purchase of any of the Qualifying Products listed below through a participating retailer in South Africa during the Promotion Period (“Offer”):

View table of

6.2. There are 3 (three) Tiers [Blue, Silver, Gold] of reward levels and 4 (four) rewards for each Tier which the participant can choose one from, namely, Accommodation, Flight/s, Uber or Mr D Food. For tier breakdown please refer to table under clause 6.1 above.

6.3. To redeem the reward as per the table above in clause 6.1 (the “Reward”), the participant must do the following:

Step 1 – Participant SMS : Upon purchase of a Qualifying Product within the Promotion Period, the participant receives proof of purchase from the participating retailer and then must send a SMS with the product model code which will be as per the corresponding code in the table above in 6.1 or on the actual product itself to 45903 [SMS is charged at R1.50 - free SMSs or minutes do not apply], by 31 December 2018 to validate the Reward registration. Any SMSs that have not been sent and received by the Organiser by 31 December 2018 will be null and void and the Reward will be forfeited.

It is the participant’s responsibility to ensure that they receive a SMS response within 48 hours of entering the promotion. In the event that no response is received, the participant is required to contact the Organiser on 087 057 1258 by 11 January 2019 and provide proof of entry prior to the promotion end date. If the participant does not follow this process and does not receive a response, their entry will not be considered. If the Organiser has not received this request, the Organiser will assume that the participant has received a response. Any participant who has unsubscribed from receiving marketing SMSs will not receive the SMS and it is the participant’s responsibility to notify the Organiser. The Organiser cannot be held responsible for SMSs not received by participants.


Step 2 – Online Form : The participant will receive a responding SMS and a link to an online form. Upon receiving the responding SMS, the participant will be required to complete the online form and utilize the image upload mechanic to attach a copy of their proof of purchase indicating the product that they purchased, as well as a photograph of the serial number on the product [not on the box] they have purchased. The participant must have taken delivery of their product by Monday 31 December 2018. All online form submissions must be completed by 23h59 on Monday 21 January 2019. Any online forms that have not been completed by 23h59 on 21 January 2019 will be null and void and the Reward will be forfeited. It is the responsibility of the participant to ensure their online submission is complete in all respects.

Step 3 – Reward Registration Pin: Once the participant has completed the online form process, the contents of their entry form will be evaluated and if all content is correct, their entry will be verified and the participant will be sent a pin code (“Reward Registration Pin Code”) via SMS with a Concierge Service contact telephone number to call when ready to book the corresponding Reward as per clause 6.1. The verification period will take ten (10) working days from the date of the online form submission. If the contents of the participant’s online form submission have been verified and found incorrect/incomplete for whatever reason, the participant will not receive their Reward Registration Pin Code. The responsibility to provide the correct information rests with the participant.

Step 4 – Reward Redemption Form : When the participant calls the Concierge Service, they will be asked to quote their Reward Registration Pin Code which they received via SMS. A form (“Reward Redemption Form”) will be emailed to the participant for them to complete and return confirming chosen Reward.

Once the Reward Redemption Form has been received by the Concierge Service, the participant will receive a voucher (“Reward Voucher”) via SMS within 10 (ten) working days.

Step 5 – Reward Voucher Redemption : The participant will be required to contact the service provider [British Airways, kulula or Protea Hotel by Marriott®] as stated on the Reward Voucher SMS for Accommodation and Flight Rewards and redeem Uber and Mr D Food Rewards via the dedicated web address as stated in the Reward Voucher SMS. The participant will be required to book their Reward 4 [four] weeks in advance for the Flights and Accommodation Rewards. A copy of the participant’s ID document may need to be submitted when making their booking.

6.4. The participant has 1 [one] year from the date the Reward Registration Pin Code is issued to redeem the Reward or the Reward will be forfeited.

6.5. The actual Flights and Accommodation travel, must be completed by 31 July 2020, failing which the Reward will be forfeited and the participant shall not have any claim against the Organiser as a result thereof. All bookings for the Flights and Accommodation Rewards must be made 4 [four] weeks in advance.

6.6. The Uber and Mr D Food Reward must be used within 1 [one] year of the issuing of their Reward Voucher SMS or by 31 July 2020 whichever is the earliest, or the Reward will be forfeited.

6.7. This Reward is provided at the sole discretion of the Organiser. Every time a participant purchases a Qualifying Product as per clause 6.1 above, they are entitled to redeem the corresponding Reward once they have followed the entry instructions as listed above. The Organiser accepts no responsibility should point of sale communication materials be placed on the incorrect or non-qualifying products or any other communication materials concerning this promotion. All Rewards are based exclusively on clause 6.1 above, per Qualifying Product.

6.8. The Reward is not transferable and may not be substituted or exchanged for cash or anything else. In no way can this Reward be deducted off the product purchase price in any retailer.

6.9. Only the purchaser of the product will be allowed to register for the Reward and redeem the Reward. The Reward cannot be transferred to anyone other than the purchaser of the product.

6.10. Participants will not be allowed to choose more than one Reward per voucher and Rewards are not interchangeable. Once a Reward has been chosen via the Reward Redemption Form the participant will not be able to swop out or change their Reward choice.

7. The Accommodation Reward
7.1. The Accommodation Reward entitles the participant plus 1 [one] guest to a complimentary “BONUS BREAK” two-night stay at any of the participating Protea Hotels by Marriott® [Blue Reward], Protea Hotel Fire & Ice! by Marriott® [Silver Reward] or African Pride Hotels [Gold Reward Tier]. Bookings may only be made on the “BONUS BREAK” package and no other class of accommodation. This “BONUS BREAK” two-night stay has the following conditions:
7.2. Accommodation for 2 [two] people for 2 [two] nights in a standard room. Laundry charges, landline calls made from the hotel room, mini bar charges, transport to and from the participant’s home and the hotel, in house movies, entertainment, travel insurance, travel, spending money, all meals and alcohol and any other incrementals will be for the participant’s own expense. All costs incurred during the stay will be charged to the participant when they check-out, excluding costs covered by the Organiser.
7.3. No upgrades will be allowed.
7.4. The accommodation Reward is based on availability of the pre-negotiated “BONUS BREAK” packages at the hotels concerned. The participant can only book on a “BONUS BREAK” package. Publically advertised availability does not recognize or refer to these pre-negotiated packages and is therefore not applicable to this promotion. Prices and packages given by the hotel or displayed in the press or any other website, may differ to those on the Reward.
7.5. The participant Reward Redemption Form must be completed and emailed back to the email address provided as a pre-requisite for the Reward to be claimed. Forms that are not received within one year of the Reward Registration Pin Code being issued will not be considered and the Reward will be forfeited.
7.6. A Protea Hotel by Marriott® voucher code will be allocated to the participant via SMS. [Any participant who has unsubscribed from receiving marketing SMSs will not receive the SMS and it is the participant’s responsibility to notify the Organiser on 087 057 1258 The Organiser cannot be held responsible for SMSs not received by participants.
7.7. Once the Protea Hotel by Marriott® voucher has been received by the participant, they will be required to book their accommodation online via the dedicated Samsung Protea Hotel by Marriott® website. This is the only platform on which bookings for this promotion can be made. No direct contact, telephonic, email or otherwise with individual hotels, other websites or head office is permitted. The participant will only be able to book at the hotels available on this website on available dates. The web address will be provided to the participant when they have received their Reward voucher via SMS.
7.8. Bookings are subject to availability at time of booking.
7.9. Only 1 [one] voucher may be used per booking.
7.10. Only 1 [one] booking per voucher is allowed.
7.11. All bookings must be made 4 [four] weeks prior to the check-in date.
7.12. One of the guests staying must be the person who purchased the product and the Reward cannot be transferred or exchanged for cash.
7.13. Two nights must be taken consecutively at the same hotel.
7.14. The booking confirmation must be presented at the hotel on arrival for check in. The Organiser and its agents cannot accept any liability for any failure to present proof of confirmation at check in by the participant, which may result in refusal to accept the reservation.
7.15. Cancellations or changes after confirmation of booking will not be permitted.
7.16. The Protea Hotel by Marriott® BONUS BREAK packages are subject to Protea Hotel by Marriott’s® regular terms and conditions, which are subject to change, unless otherwise specified in this section.

8. The Flight Reward
8.1. The Flight Reward consists of a return flight booked on British Airways [BA] or kulula.com [kulula] subject to availability, entitling the participant to a R4000 flight voucher [Blue Reward Tier], R7000 flight voucher [Silver Reward Tier] or R12000 flight voucher [Gold Reward Tier], with the following conditions:
8.2. Flights are for local destinations within South Africa only, on any 1 [one] of the national BA or kulula prescribed flight routes.
8.3. The participant must complete the Reward Redemption Form and email it back to the email address provided as a pre-requisite for the Reward to be claimed. Forms that are not received within 1 [one] year of the Reward Registration Pin Code being issued will not be considered and the Reward will be forfeited.
8.4. A Comair voucher code will be allocated to the participant via SMS. [Any participant who has unsubscribed from receiving marketing SMSs will not receive the SMS and it is the participant’s responsibility to notify the Organiser on 087 057 1258]. The Organiser cannot be held responsible for SMSs not received by participants.
8.5. All bookings must be made directly with the kulula work head office on the number provided to the participant, at which point the participant will provide the kulula work head office with their Comair voucher code. All bookings are based on availability at time of booking and can only be made via the kulula work head office and no other channel. Once the Comair voucher has been received by the participant, they will be required to phone the kulula work head office to book their flight/s. The kulula work contact number will be provided to the participant when they have received their Reward voucher via SMS.
8.6. All bookings must be made 4 [four] weeks prior to the departure date.
8.7. In the case when using 1 [one] voucher to book for more than 1 [one] person, all flights need to be taken simultaneously, with all passengers, flying to the same destination, on the same flight. Flights cannot be split across multiple flight routes, dates or people.
8.8. One of the travelers must be the person who purchased the product and the Reward cannot be transferred or exchanged for cash.
8.9. Flights are subject to limited availability. In the event that dates requested are not available, the participant will be required to provide alternative dates.
8.10. This Reward operates on an e-ticket system and presentation of an ID document will be required when checking in.
8.11. Any additional charges over and above the value of the participant’s voucher, or arising from additional passengers will be for the participant’s own account.
8.12. Should the full value of the voucher not be used for the booking, the participant will forfeit the remaining value of the voucher.
8.13. Cancellations or flight changes after confirmation of booking will not be permitted.
8.14. The Organiser and its agencies cannot be held liable for any changes to flight schedules, routes and destinations or loss of baggage.
8.15. Comair vouchers codes cannot be used in conjunction with any other promotional Rewards.
8.16. Comair vouchers are subject to Comair’s regular terms and conditions, which are subject to change, unless otherwise specified in this section.

9. The Mr D Food Reward
9.1. The Mr D Food Reward entitles the participant to Mr D Food vouchers up to the maximum value of R4000 [Blue Tier], R7000 [Silver Tier] or R12000 [Gold Tier], with the following conditions:
9.2. Multiple Mr D Food orders may be placed up to the maximum value of the Mr D Food Reward.
9.3. A Mr D Food voucher code will be allocated to the participant via SMS. [Any participant who has unsubscribed from receiving marketing SMSs will not receive the SMS and it is the participant’s responsibility to notify the Organiser on 087 057 1258]. The Organiser cannot be held responsible for SMSs not received by participants.
9.4. The participant will be required to redeem their individual Mr D Food coupons via a web address which will be provided to the participant when they received their Reward voucher via SMS. The individual Mr D Food coupons will be sent to the participant’s choice of mobile phone number or email address once they log onto the web address and choose their voucher denomination.
9.5. Individual Mr D Food coupons will be available in denominations of R100 and R200 only.
9.6. Only one individual Mr D Food coupon may be used per purchase.
9.7. Should the full value of an individual Mr D Food coupon not be used on an order, the participant will forfeit the remaining value of the individual Mr D Food coupon.
9.8. Should the Mr D Food order be more than the value of an individual Mr D Food coupon, the participant will be required to pay in the difference of the cost.
9.9. The participant has 1 [one] year from the date of issue of the Reward Registration Pin Code or by 31 July 2020 (whichever is the former) to redeem their Mr D Food coupons [Mr D Food coupons up to the maximum value of the Reward tier - R4000 [Blue Tier], R7000 [Silver Tier] or R12000 [Gold Tier].
9.10. Any unused balance remaining one year after the issue of the Reward Registration Pin Code or by 31 July 2020 (whichever is the former), will be forfeited.
9.11. The participant will be required to download the Mr D Food app to use this Reward.
9.12. All Mr D Food orders need to be placed via the Mr D Food App, no telephonic orders will be permitted.
9.13. A delivery fee will be charged on all orders.
9.14. Only one coupon may be used per order.
9.15. Mr D Food coupons cannot be exchanged for cash.
9.16. Mr D Food coupons are subject to Mr D Food’s regular terms and conditions, which are subject to change, unless otherwise specified in this section.


10. The Uber Reward
10.1. The Uber Reward entitles the participant to Uber vouchers up to the maximum value of R4000 [Blue Tier], R7000 [Silver Tier] or R12000 [Gold Tier], with the following conditions:
10.2. Multiple Uber rides may be booked up to the maximum value of the Uber Reward.
10.3. An Uber voucher code will be allocated to the participant via SMS. [Any participant who has unsubscribed from receiving marketing SMSs will not receive the SMS and it is the participant’s responsibility to notify the Organiser on 087 057 1258]. The Organiser cannot be held responsible for SMSs not received by participants.
10.4. The participant will be required to redeem their individual Uber ride voucher via a web address which will be provided to the participant when they received their Reward voucher via SMS. These individual Uber ride vouchers will be sent to the participant’s choice of mobile phone number or email address.
10.5. Individual Uber ride vouchers will be available in denominations of R100 and R200 only.
10.6. Only one individual Uber ride voucher may be used per ride.
10.7. Should the full value of the individual Uber ride voucher not be used on a single Uber ride, the participant will forfeit the remaining value of the individual Uber ride voucher.
10.8. Should the Uber ride be more than the value of the individual Uber ride voucher, the participant will be required to pay in the difference of the cost.
10.9. The participant has 1 [one] year from the date of issue of the Registration Pin Code or by 31 July 2020 (whichever is the former) to redeem their Uber vouchers [Uber vouchers up to the maximum value of the Reward tier - R4000 [Blue Tier], R7000 [Silver Tier] or R12000 [Gold Tier].
10.10. Any unused balance remaining one year after the issue of the Registration Pin Code or by 31 July 2020 (whichever is the former), will be forfeited.
10.11. The participant will be required to download the Uber app to use this Reward.
10.12. All Uber rides need to be booked via the Uber app.
10.13. Uber vouchers cannot be exchanged for cash.
10.14. Uber vouchers are subject to Uber’s regular terms and conditions, which are subject to change, unless otherwise specified in this section.

11. Any fraudulent behavior will result in an immediate cancellation of issued Reward Registration Pin Codes, flight, accommodation, Uber or Mr D Food vouchers /coupons and any flights / accommodation / Uber / Mr D Food booked/ ordered and the Organisers reserve any rights in law to pursue appropriate compensation and / or institute criminal proceedings. The Organisers accept no responsibility for incomplete, lost, misdirected, illegible, late, or altered registrations. Registrations that do not comply with these Terms and Conditions will be disqualified. The Organisers reserve the right to investigate any participant’s actions regarding any aspect of the Rewards and the redemption thereof.

12. Any participant who returns a product purchased during the promotional period forfeits their Reward accordingly. Regarding the Promotion returns policy, where participants purchase qualifying products and return these products to the participating retailer, the following rules will apply:

12.1. A participant returns or exchanges their purchase for any reason whatsoever with the participating retailer after the registration process of the Reward, the participant must call the Concierge Service on 087 057 1258 to cancel their registration and acknowledge that they are no longer able to claim the Reward corresponding to the product model code returned;
12.2. If the participant has already redeemed the Reward and then returns or exchanges their purchase, the Organisers reserve the right to claim back the value of the Reward from the participant.

13. Limitation of Liability:
13.1. To the extent permitted by participant Protection Act and any other applicable law:
13.1.1. The participant and/or winner(s) hereby indemnifies the Organiser against any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, because of the participants entrance to the Promotion.
13.1.2. the Organiser excludes all warranties (express or implied), representations and liabilities regarding this Promotion (other than for death or personal injury caused by its negligence and/or fraud).

14. General:
14.1. In accordance with the confidentiality policies and practices of the Organiser, none of the entry details of any participant in this Promotion will be disclosed or used by the Organiser for any purposes other than for entry into the Promotion and in accordance with clause 14.2 below.
14.2. Participants acknowledge and accept that the Organiser shall utilise a third party (the “Organiser’s authorized agent/s”) to contact the participant, in the event that the participant is a winner, and to arrange delivery of the Reward. In order to affect the contacting and delivery process, the Organiser’s shall provide the participant’s information to such third party.
14.3. Details of participants will not be used by the Organiser for Samsung related communication should the participants opt-out to receive further communication from the Organiser.
14.4. Information regarding the Promotion that is published on authorized advertising material will also form part of the terms and conditions of the Promotion.
14.5. The Organiser’s may in their sole discretion amend these terms and conditions at any time, without notice, and such amendments shall be deemed to have taken effect from the date of publication of the revised terms and conditions on the Organiser’s website www.samsung.com/za/offer. The onus rests on the participant to constantly check the website for updates to the terms and conditions.
14.6. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Organiser, including but not limited to technical difficulties, unauthorized intervention or fraud, the Organiser reserve the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) to modify, suspend, terminate or cancel the Promotion as appropriate, subject to the approval of relevant regulatory authorities.
14.7. Save as permitted by Law, the Organiser reserves the right to cancel, suspend or terminate this Promotion, without notice at any time, and such cancellation, termination or termination shall be deemed to have taken effect from the date of publication on the Organiser’s website www.samsung.com/za/offer. No liability shall lie against the Organiser in favour of any participant, winner(s) and/ or third party arising from such cancellation, suspension or termination. Therefore, the participant waives his/her right which they may have against the Organiser and hereby acknowledge that they will have no right of recourse or claim of any nature whatsoever against the Organiser.
14.8. This Promotion is governed by these terms and conditions, as well as those of the relevant authorized participating stores, associated with this Promotion.
14.9. Any dispute or claim arising out of or in connection with the Promotion shall be governed by and construed in accordance with the laws of South Africa.
14.10. The Organiser accepts no liability or responsibility, whether occasioned by any circumstance not foreseeable and not within its reasonable control for late or delayed delivery of the Reward owing to, but not limited to, stock unavailability, strike, lock out, destruction of Reward on route by any means, any civil commotion or disorder, riot, threat of war, any action taken by governmental authority or public authority of any kind, fire, explosion, storm, flood, earth quake or other acts of God.
14.11. If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable:
14.11.1. It will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible;
14.11.2. It will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect.