Entitles the consumer to a return domestic flight voucher on British Airways [operated by Comair] or kulula subject to availability, to a maximum value of R4000 [Blue Reward Tier], R7000 [Silver Reward Tier] or R12000 [Gold Reward Tier]. One of the guests travelling must be the person who purchased the product.
1. CONSUMER SMS
Upon purchase of a qualifying Samsung Home Appliance product within the promotional period and taking delivery of the product by no later than 31 December 2019, the consumer must send an SMS with their Samsung model code (as stated on product purchased) to 45843 by 31 December 2019 to validate reward registration.
If this SMS is not sent by 31 December 2019, the reward cannot be claimed. SMS is charged at R1.50. Free SMSs or minutes do not apply.
2. ON-LINE FORM
Consumer will receive a return SMS with a link to a website within 48 hours, where an ON-LINE FORM will need to be completed. This site will have a built-in image upload mechanic to submit an image of both the proof of purchase and a picture of the serial number on the product (not on the box) that has been purchased. If the consumer does not receive a return SMS within 48 hours, it is the consumer’s responsibility to contact the Concierge Service on 087 056 2156.
The on-line form must be completed by 20 January 2020 or reward cannot be claimed.
3. REWARD REGISTRATION PIN
Once the on-line form has been completed the consumer will receive an automated e-mail confirming entry which will state a verification period of 10 working days, before the REWARD REGISTRATION PIN code is sent to the consumer via SMS with the contact telephone number of the Redemption Concierge Service, to call when ready to book chosen reward.
The consumer has 12 months to redeem the chosen reward from date the Reward Registration Pin Code is issued via SMS.
4. REWARD REDEMPTION FORM
When the consumer calls the Redemption Concierge Service, they will be asked to quote their Reward Registration Pin code sent via SMS. The consumer will select their reward of choice and the relevant REWARD REDEMPTION FORM will be emailed to the consumer. Once the completed Reward Redemption Form has been received by email from the consumer, the consumer will receive a REWARD VOUCHER via SMS within 10 working days.
5. REWARD VOUCHER REDEMPTION
Upon receiving the REWARD VOUCHER via SMS: Consumer will be required to contact the service provider [British Airways / kulula.com] as per contact details provided with the reward voucher sent via SMS to book their required flight. Bookings must be made 4 weeks in advance and are based on availability. Actual travel must take place no later than 31 July 2021.