Please read these Promotion terms and conditions (“Terms and Conditions”) carefully. Participation in this Promotion will constitute your agreement to comply with these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not participate in this Promotion. Please refer to this website for the current Terms and Conditions for this Promotion: http://www.samsung.com/za/offer/


All participants during the term of this Promotion agree to be bound by the following Terms and Conditions:


1.            Promotion:

Dionwired Samsung Galaxy S10 – Samsung care plus bundle, Pre-Order and launch Campaign (“Promotion”). The organiser of the Promotion is Samsung Electronics South Africa (Proprietary) Limited, Registration number: 1994/003872/07 and/or its agencies ("Organiser").


2.            Promotion Period:


    2.1      The Promotion will run from 20 February 2019 at 00h00 to the 31 March 2019 at 23h59   (“the Promotion Period”) in the Republic of South Africa. 

    2.2     The Promotion Period may be extended or curtailed at the discretion of the Organiser.

    2.3     The Promotion is valid while stocks last


3.              Who may enter:


    3.1            All participants must:

        (a)      be citizens of the Republic of South Africa and/or legal residents of the aforesaid country;

        (b)      be currently residing in the Republic of South Africa at the date of the commencement of the Promotion Period;

        (c)      be a natural person and be at least 18 (eighteen) years old at the date of the commencement of the Promotion Period;

        (d)      be in the possession of a valid South African identity document at the time of redemption of the Samsung care plus voucher.


    3.2             Participation in this Promotion includes the Organiser, their directors, members, partners, employees, agents, consultants, any other person who directly or indirectly controls or is controlled by them or any supplier of goods and services in connection with the Promotion and their spouses, life partners, parents, children, siblings, business partners or associates.


4.         How to qualify for the Promotion:


    4.1.           the participant must:

        4.1.1.    Be a participant in terms of clause 3.1;

        4.1.2.    Pre–order or purchase their Samsung S10 (“the Qualifying Device”) at any Dionwired retail outlet or Dionwired online store during the Promotion Period in order to qualify for Samsung Care Plus Plan, subject to the Samsung Care plus Terms and Conditions, without having to pay the monthly fee of R 69.00 or the once-off fee of R 1 260.00. Please refer to this website for the Samsung Care plus Terms and Conditions: https://www.samsung.com/za/mobile/samsung-care-plus/terms/;

        4.1.3.    Pre-order or purchase the Device during the Promotion Period;

        4.1.4.    Download the Samsung Members application from the Google Play Store onto the Device and be a registered subscriber of the Samsung Members service managed by the Organiser.

        4.1.5.    Enroll for the Samsung Care Plus Plan through the Samsung Members application within 30 days of device purchase.

        4.1.6.    Complete correct details on the Samsung care plus enrollment form on the Samsung Members Application.


    4.2.           No activation for the free Samsung care plus offering will be accepted or processed after 30 days from date of purchase or 30 April 2019, whichever comes first.

    4.3.           Proof of purchase of the Device may be required as part of the redemption process.

    4.4.           A qualifying Samsung Galaxy S10 is on a predetermined list as specified by the Organiser as per clause 9.3 below.



5.         Can I qualify more than once for the Promotion:


    5.1.            The Promotion is limited to one
        (1) 24 month Samsung care plus service plan per Qualifying Device pre-ordered or purchased during the Promotion Period (identifiable by the unique IMEI number).

    5.2.            Should there be any dispute in this regard, the Organiser shall be sole adjudicator of the dispute and the Organiser’s decision shall be final.


6.         Offer:


    6.1.            The Promotion will afford the participant to receive a Samsung Care Plus Plan valid for twenty- four (24) months without having to pay the monthly fee or R 69.00 or the once-off fee of R 1 260.00 (“Offer”) should the participant pre–order or purchase a Qualifying Device at any Dionwired retail outlet or Dionwired online store during the Promotion Period.

    6.2.            The offer is exclusive to Qualifying Devices purchased at Dionwired.

    6.3.            The Offer is not transferable. No substitution, cash redemption, or assignment of the Samsung Galaxy Buds is permitted.

    6.4.            The Offer may differ from that shown on the promotional material with regard to colour and specs and same shall be subject to availability and in the Organiser’s sole discretion to select an alternative product to the same or equivalent value

    6.5.           A repair fee of R1,500 (one thousand five hundred rand) for the front glass and R400 (four hundred rand) for the back glass will be applicable for any accidental damage  repairs claimed in the first month of the twenty- four (24) month offer period. Thereafter a repair fee of R1,000 (one thousand rand) for the front glass and R300 (three hundred rand) for the back glass will ensue for the remaining Twenty- three (23) months of the offer period.


7.         Terms of  Activation:


    7.1.            The Samsung Care Plus Plan must be activated within 24 hours of completion of the enrollment form on the Samsung Member application.

    7.2.            Should the participant fail to supply valid enrolment details upon redemption of the Samsung Care plus promotion through the Samsung Members application, the offer will be forfeited.


8.         Limitation of Liability:


    8.1.            To the extent permitted by Consumer Protection Act No 68 of 2008 and any other applicable law:

        (a)      The participant and/or winner(s) hereby indemnifies the Organiser against any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, because of the participants entrance to the Promotion.

        (b)      The Organiser excludes all warranties (express or implied), representations and liabilities regarding this Promotion (other than for death or personal injury caused by its negligence and/or fraud).

        (c)      All personal information exchanged with the usage of 3rd party applications will not be monitored or controlled by the Organiser.  The participant bares the responsibility to ensure that it is aware of the terms and conditions applicable to usage of 3rd party applications.  The participant understands and agrees to indemnify the Organiser from all liability arising from whatsoever nature.

        (d)       Data charges may be incurred for downloading and utilizing the Samsung Members Application.

        (e)      Network rates apply.


9.         General:


    9.1.            In accordance with the confidentiality policies and practices of the Organiser, none of the entry details of any participant in this Promotion will be disclosed or used by the Organiser for any purposes other than for entry into the Promotion and in accordance with clause 9.4 below.

    9.2.            The participant is bound by the Samsung Members application terms and conditions, where more specifically, only one account per Device is permitted to be registered for use of the Samsung Members application. Should there be any dispute in this regard, the Organisers shall be sole adjudicator of the dispute and the Organisers decision shall be final.

    9.3.            The Samsung Members application is downloadable from Google Play Store and it is supported on the following Samsung smartphones, of which may be updated from time to time; Galaxy Note 9 (SM-N960F), Galaxy S9 (SM-G960F), Galaxy S9+ (SM-G965F), GALAXY S8 (SM-G950F), GALAXY S8+ (SM-G955F), GALAXY S7 (SM-G930F), GALAXY S7 Edge (SM-G935F), GALAXY S6 (SM-G920F), GALAXY S6 Edge (SM-G925F), GALAXY S5(SM-G900F/H), GALAXY S4(GT-I9500)  GALAXY Note 4 (SM-N910F/H/C), GALAXY Note Edge (SM-N915F), GALAXY Note 3 (SM-N900), GALAXY Note 5 (SM-N920C, SM-N920F), GALAXY Alpha (SM-G850F), GALAXY S4 Mini (GT-I9190, GT-I9195), GALAXY S4 Active (GT-I9295), GALAXY A3 (SM-A300F), GALAXY A5 (SM-A500F), GALAXY A7 (SM-A700F), GALAXY Trend Neo (SM-G313H, SM-G318H), GALAXY Core 2(SM-G355H), GALAXY Core Prime (SM-G360H, SM-G361H), GALAXY S5 Mini (SM-G800F, SM-G800H), GALAXY S6 Edge Plus (SM-G928C, SM-G928F), GALAXY J1 (SM-J100H, SM-J100F, SM-J110F1), GALAXY J1 MINI (SM-J105F) GALAXY J1 2016 (SM-J110F), GALAXY J2 ( SM-J200F), GALAXY J3 (SM-J300F), GALAXY J3 2016 (SM-J310F), GALAXY J5 (SM-J500F), GALAXY J7 (SM-J700F, SM-J700H).


    9.4.            Participants acknowledge and accept that the Organiser shall utilise a third party agent to contact the participant for purposes of activation of the Samsung Care Plus Plan and to arrange delivery. In order to affect the contacting and delivery process, the Organiser shall provide the participant’s information to such third party agent.

    9.5.            Details of participants will not be used by the Organiser for Samsung related communication should the participants opt-out to receive further communication from the Organiser.

    9.6.            Information regarding the Promotion that is published on authorized advertising material will also form part of the Terms and Conditions of the Promotion.

    9.7.            The Organiser may in its sole discretion amend these Terms and Conditions at any time, without notice, and such amendments shall be deemed to have taken effect from the date of publication of the revised Terms and Conditions on the Organiser’s website http://www.samsung.com/za/offer/. The onus rests on the participant to constantly check the website for updates to the Terms and Conditions.

    9.8.            The Organiser reserves the right, at any time, to verify the validity of participants (including a participant’s identity, age and place of residence) and to reject any participant who has not agreed to these Terms and Conditions. Errors and omission may be accepted at the Organiser's discretion. Failure by the Organiser to enforce any of its rights at any stage does not constitute a waiver of those rights.

    9.9.            If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Organiser, including but not limited to technical difficulties, unauthorized intervention or fraud, the Organiser reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any participant; or (b) to modify, suspend, terminate or cancel the Promotion as appropriate, subject to the approval of relevant regulatory authorities.

    9.10.         Save as permitted by law, the Organiser reserves the right to cancel, suspend or terminate this Promotion, without notice at any time, and such cancellation, suspension or termination shall be deemed to have taken effect from the date of publication on the Organiser’s website http://www.samsung.com/za/offer/  liability shall lie against the Organiser in favor of any participant, winner(s) and/ or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Organiser and hereby acknowledge that they will have no right of recourse or claim of any nature whatsoever against the Organiser.

    9.11.         This Promotion is governed by these Terms and Conditions, as well as those of the relevant authorized participating stores, associated with this Promotion.

    9.12.         Any dispute or claim arising out of or in connection with the Promotion shall be governed by and construed in accordance with the laws of South Africa.

    9.13.         To the extent that these Terms and Conditions conflict with the terms and conditions of Samsung Members application, these Terms and Conditions will take precedence.

    9.14.         If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable:

        (a)      It will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible;

        (b)      It will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect.