Is there any simple way to clean the detergent drawer?

Last Update Date : Mar 22. 2018

1. The detergent drawer will come out of the washing machine when pulling the drawer while '●' is being pushed.



2. Holding '●' and pulling it up, you can see the inside. Wipe out the inside of the detergent drawer.

   Ensure that water or detergent are not in contact with the '▲' part. Otherwise, it may lead to the breakdown.



3. After cleaning is finished, the part of the '●' symbol that sticks out from the front side of the cover

   can be fixed in-place in the front side and pulled down to close it.



4. Fully push the detergent drawer up to the end and wipe it out not to make any space.



※After set up is completed, push both the [Auto detergent] and [Auto Softner] buttons simultaneously for 3 seconds

   and the initial screen will pop up again.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.



Tweet us, 8am-5pm, 7 days a week.


Comment on our page between, 8am-5pm,
7 days a week.

Live Chat

Live Chat support with a Samsung product expert


We will aim to respond within 24 hours for general inquiry or technical support

Track Your Repair

Check the status of your repair with Samsung

Smart Simulator

A new way to get the answers you want.
Incredible technology with even more amazing support.
The Samsung Interactive guide is the latest and greatest way to get the support you need, when you want.

Escalation to the CEO's Office

Contact the dedicated CEO's Office for any suggestions on how Samsung can assist you better

Online Service Request

Welcome to Cyber Service


0860 726 7864General Inquiries

24 hours a day / 7 days a week

0860 726 623Samsung Pay

24 hours a day / 7 days a week

* For any printer related enquiries please visit the HP website .

Support Centre

Samsung Support Centres

Find out more on how you can get face-to-face support.

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us