What Are The Marks Or Shiny Scratches On My Smoothtop?

Last Update Date : Apr 25. 2018

Water Marks On Smoothtop


Marks on your smoothtop may be caused by water or metal. Water marks occur during cooking when condensation collects and drips, especially when cookware covers are removed. The minerals found in the water supply and acids in foods may spill on the surface and cause gray or brown spots.


To Remove Water Marks:


1. Make sure the surface is cool.


2. Put a small amount of white vinegar on the spot and let it sit for a few minutes.


3. Take a nonabrasive nylon pad and gently rub the spot.


4. Wipe off any excess vinegar with a damp paper towel.


5. Apply Cooktop Cleaning Creme and gently rub with a nonabrasive nylon pad.


To Remove Metal Marks:


1. Make sure the surface is cool.


2. Use a single-edged razor blade or a disposable scraper to carefully scrape off the mark.


3. Apply Cooktop Cleaning Creme and gently rub with a nonabrasive nylon pad.


NOTE: If the mark appears to have a shine to it, it may be a metal mark. Metal marks can occur from the cookware being used.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Twitter

Tweet us, 8am-5pm, 7 days a week.

Facebook

Comment on our page between, 8am-5pm,
7 days a week.

Live Chat

Live Chat support with a Samsung product expert

Email

We will aim to respond within 24 hours for general inquiry or technical support

Track Your Repair

Check the status of your repair with Samsung

Smart Simulator

A new way to get the answers you want.
Incredible technology with even more amazing support.
The Samsung Interactive guide is the latest and greatest way to get the support you need, when you want.

Escalation to the CEO's Office

Contact the dedicated CEO's Office for any suggestions on how Samsung can assist you better

Online Service Request

Welcome to Cyber Service

Call

0860 726 7864General Inquiries

24 hours a day / 7 days a week

0860 726 623Samsung Pay

24 hours a day / 7 days a week

* For any printer related enquiries please visit the HP website .

Samsung
Support Centre

Samsung Support Centres

Find out more on how you can get face-to-face support.

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us