Bluetooth disconnection when using Gear IconX paired with Mobile phone

Last Update Date : Mar 22. 2018

Bluetooth disconnection when using Gear IconX paired with Mobile phone




If you experience Bluetooth disconnection, refer to the following tips:

■ Ensure that there are no obstacles such as walls or electrical equipment between the devices.
■ Ensure that the latest version of the Samsung Gear app is installed on the mobile device.
■ Ensure that the earbuds and the Bluetooth device are within the Bluetooth connection range (5m).
■ Restart the mobile device and re-launch the Samsung Gear app.


■ If necessary, update the Samsung Gear app to the latest version.
■ Bluetooth connection range may vary depending on the environment where the devices are being used. 




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