Can I increase the call volume on my Samsung Galaxy Alpha?

Last Update Date : Apr 25. 2018

Increase Call Volume


NOTE: Instructions based on "Increase Call Volume" while on an active call.

When you are on an active call, you can adjust the call volume with the Volume keys on the side of your device.

You can also touch More optionsMore Options Icon and mark the Extra volume checkbox to increase the volume level.

If the audio quality is still not what you would like it to be, you can touch More optionsMore Options Icon > Settings Settings Icon > Call 1 > Noise reduction to reduce background noise during calls.

Personalize Call Sound


From the Home screen, touch Apps Apps Icon > Settings Settings Icon> Call 1 > Personalize call sound and choose In-call sound EQ or Adapt sound.

If you choose In-call sound EQ, you can select Soft sound, Clear sound, Adapt sound left, or Adapt sound right. If you choose any of the Adapt sound options, the device will take you through customizing an optimal call sound.

Before starting, we recommend that you close all multimedia applications, be in a quiet environment, and have a compatible earphone connected. The device will play a beep. Touch Hear if you hear the sound. If you cannot hear the sound, touch Cannot hear. Once completed, touch Done to save your personalized call sound.

To turn on the personalized call sound, on an active call, touch More optionsMore Options Icon > Personalize call sound.

NOTE: Disable the Extra volume feature and disconnect any earphones prior to using the personalized call sound option.

1 

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Twitter

Tweet us, 8am-5pm, 7 days a week.

Facebook

Comment on our page between, 8am-5pm,
7 days a week.

Live Chat

Live Chat support with a Samsung product expert

Email

We will aim to respond within 24 hours for general inquiry or technical support

Track Your Repair

Check the status of your repair with Samsung

Smart Simulator

A new way to get the answers you want.
Incredible technology with even more amazing support.
The Samsung Interactive guide is the latest and greatest way to get the support you need, when you want.

Escalation to the CEO's Office

Contact the dedicated CEO's Office for any suggestions on how Samsung can assist you better

Online Service Request

Welcome to Cyber Service

Call

0860 726 7864General Inquiries

24 hours a day / 7 days a week

0860 726 623Samsung Pay

24 hours a day / 7 days a week

* For any printer related enquiries please visit the HP website .

Samsung
Support Centre

Samsung Support Centres

Find out more on how you can get face-to-face support.

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us