Galaxy A5(2017): How do I use Find My Mobile to remotely

Last Update Date : Apr 05. 2018

Find My Mobile

If your mobile device has been stolen or is lost, you can use Find My Mobile, a Samsung service, to remotely wipe your device. To use this feature, the device must be connected to a Wi-Fi or mobile network, and you must sign in to your Samsung account and use another mobile device or your PC.

Wipe your device remotely

Important: You can use Find My Mobile services only if you connected your mobile device to your Samsung account.

1 From any computer or mobile device with Internet access, open a web browser and navigate to http://findmymobile.samsung.com . Click on SIGN IN.
Galaxy A5(2017): How do I use Find My Mobile to remotely
2 Enter your Samsung account information (ID and Password) and then click Sign in.
Galaxy A5(2017): How do I use Find My Mobile to remotely
3 Click on WIPE MY DEVICE.
Galaxy A5(2017): How do I use Find My Mobile to remotely
4 Click on WIPE.
Galaxy A5(2017): How do I use Find My Mobile to remotely
5 Enter your Samsung account password. Enter the security code and then click on WIPE.
Galaxy A5(2017): How do I use Find My Mobile to remotely
6 The process can take a few minutes, depending on the network and state of your device:
Galaxy A5(2017): How do I use Find My Mobile to remotely

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