Galaxy J5/J7 2017: How should do I for better fingerprint recognition?

Last Update Date : Apr 06. 2018

When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance:

 

● The Home key contains a fingerprint recognition sensor. Ensure that the Home key is not scratched or damaged by metal objects, such as coins, keys, and necklaces.

● Ensure that the fingerprint recognition area and your fingers are clean and dry.
● The device may not recognize fingerprints that are affected by wrinkles or scars.
● The device may not recognize fingerprints from small or thin fingers.
● The screen protector supplied with the device may cause the fingerprint recognition sensor to malfunction. Remove the screen protector to improve fingerprint sensitivity.

● If you bend your finger or use a fingertip, the device may not recognize your fingerprints. Make sure to cover the entire Home key with your finger.

● To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

● In dry environments, static electricity can build up in the device. Avoid using this feature in dry environments or before using the feature, discharge static electricity by touching a metal object.

Galaxy J5/J7 2017: How should do I for better fingerprint recognition?

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