Galaxy Note3: How to reset the APN settings?

Last Update Date : Apr 25. 2018

There are times that even the Access Point Name is set up already, the device could be not connecting to the internet.

 

Hence, one solution is resetting the APN settings to default as what the engineers had configured before loading the software on the device.

 

Note: The APN setting depends on the SIM card inserted on the device. The APN setting of other Service Provider will not appear if their SIM card is not inserted on the device.

 

To reset, please follow the steps below:

 

1. Tap Apps

 

tap apps 

 

 

2. Tap Settings

 

settings 

 

3. Under Connections, tap "More Networks"

 

 

more networks 

 

4. Select "Mobile Networks"

 

mobile network 

 

5. Tap on "Access Point Names"

 

apn 

 

6. Tap on Sub Menu Key  sub menu/option key 

 

7. Tap on "Reset to Default"

 

reset to default 

 

 

The APN List will refresh basing on what Operator's SIM card is inserted on the device. The default APN configuration is loaded.

 

If the device does not show any APN configuration, then the device is not for the country where the service provider operates.

 

The customer can then manually set up the APN.

 

To set up manually, just go to Access Point Name Settings and tap +

 

tap   

 

Then enter manual configuration. You can check with service provider on what is their configuration settings.

 

apn manual set up 

 

 

After entering configuration, press the back key back key  to save

 

Then, select the created APN setting.

 

create apn 

Not finding what you're looking for? We're here to help.

Online

Twitter

Tweet us, 8am-5pm, 7 days a week.

Facebook

Comment on our page between, 8am-5pm,
7 days a week.

Live Chat

Live Chat support with a Samsung product expert

Email

We will aim to respond within 24 hours for general inquiry or technical support

Track Your Repair

Check the status of your repair with Samsung

Smart Simulator

A new way to get the answers you want.
Incredible technology with even more amazing support.
The Samsung Interactive guide is the latest and greatest way to get the support you need, when you want.

Escalation to the CEO's Office

Contact the dedicated CEO's Office for any suggestions on how Samsung can assist you better

Online Service Request

Welcome to Cyber Service

Call

0860 726 7864South Africa

24 hours a day / 7 days a week

* For any printer related enquiries please visit the HP website .

Samsung
Support Centre

Samsung Support Centres

Find out more on how you can get face-to-face support.

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us