Gear 360: How to connect the Samsung Gear 360 to a mobile device

Last Update Date : Apr 25. 2018

Gear 360 - How to connect the Samsung Gear 360 to a mobile device

Q : How do I connect the Samsung Gear 360  to a mobile device?

A:You can view videos or images taken with the Samsung Gear 360 on your mobile device or control the Samsung Gear 360 using your mobile device.

Firstly, to connect your Samsung Gear 360 and mobile device, install the Samsung Gear 360 app on the mobile device.   

1. Installing the Samsung Gear 360 app

Method One - Installing the app using NFC tags

If the mobile device supports the NFC feature, activate the feature and touch the NFC antenna area of the Samsung Gear 360 to your mobile device’s NFC antenna area. The app installation guide screen will appear. Follow the on-screen instructions on the mobile device to complete the installation.






2. Installing the Samsung Gear 360 app

Method Two - Downloading the app from app stores

Depending on your device, you can download the Samsung Gear 360 app from the following app stores:

• Samsung Android devices: Galaxy Apps,

• Other Android devices: Play Store,

Next, to control the Samsung Gear 360 from your mobile device, the Samsung Gear 360 must be paired with the mobile

Device. After the Samsung Gear 360 has paired with the mobile device, the Samsung Gear 360 will try to connect to the mobile device every time you turn on the Samsung Gear 360. Connection methods may vary depending on your mobile device and its software version.

3. Connecting to a mobile device via Bluetooth

Method Three - Pairing with a mobile device using the Samsung Gear 360 app

< On Samsung Gear 360 side >

1. Turn on the Samsung Gear 360.It will enter Bluetooth pairing mode

To enter Bluetooth pairing mode manually, press and hold the Menu Key until Gear 360 Manager appears, and then press the OK key to select it.




2. Tap Samsung Gear 360 on the Apps screen.


4. The mobile device will activate the Bluetooth feature and search the devices to pair with.

After confirming device name, tap device name what you want to connect.



5. Read the Terms and Conditions on screen instructions and tick the check boxes.

If completed, then tap DONE.

6. When the devices are connected, the Samsung Gear 360 app’s main screen will be displayed on the mobile device.

When your Samsung Gear 360 and mobile device are connected, the Bluetooth icon appears on the camera status screen.








Thank you for your feedback!

Not finding what you're looking for? We're here to help.



Tweet us, 8am-5pm, 7 days a week.


Comment on our page between, 8am-5pm,
7 days a week.

Live Chat

Live Chat support with a Samsung product expert


We will aim to respond within 24 hours for general inquiry or technical support

Track Your Repair

Check the status of your repair with Samsung

Smart Simulator

A new way to get the answers you want.
Incredible technology with even more amazing support.
The Samsung Interactive guide is the latest and greatest way to get the support you need, when you want.

Escalation to the CEO's Office

Contact the dedicated CEO's Office for any suggestions on how Samsung can assist you better

Online Service Request

Welcome to Cyber Service


0860 726 7864General Inquiries

24 hours a day / 7 days a week

0860 726 623Samsung Pay

24 hours a day / 7 days a week

* For any printer related enquiries please visit the HP website .

Support Centre

Samsung Support Centres

Find out more on how you can get face-to-face support.

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us