How do I backup contacts from my old Samsung smartphone to my PC?

Last Update Date : Apr 16. 2018

Contacts transfer between a old device and new device is supported by the “Back up" feature in
Kies tool.

 
In following case of examples , it’s good to use Backup & Restore function.
- When you buy the new handset, To backup old data from old device to new device.
- When you upgrade the latest SW version , To backup old data from past version.
- When you do Factory Reset , To backup the existing data.
 
Please follow the next slides for the steps to transfer your  Contacts using the Kies program running on a PC.
Click HERE,  you can download the Kies tool.
  
If you cannot establish a connection, click the Troubleshooting connection error button to diagnose the
error before connecting again.(For a more detail things , refer the existing Kies tool FAQ guide)

How do I backup contacts from my old Samsung smartphone to my PC?

* When you run the Kies tool,  Check the your version of Kies tool above all.

Through ‘Check for updates’ menu , Update to the latest version of Kies tool. 

What is a Smart Inverter?

※ Backup all of contacts from old device to PC at a time

1 Run the Kies program on your PC.
2 Connect the old handset to Kies via a USB cable, and Select the device in the ‘Connected Devices’
3 Select “Backup / Restore" menu in Kies.
4 Select “Backup”
5 Check the Contacts item or backup data
6 Select “Backup” button.
How do I backup contacts from my old Samsung smartphone to my PC?
How do I backup contacts from my old Samsung smartphone to my PC?
How do I backup contacts from my old Samsung smartphone to my PC?
How do I backup contacts from my old Samsung smartphone to my PC?

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Twitter

Tweet us, 8am-5pm, 7 days a week.

Facebook

Comment on our page between, 8am-5pm,
7 days a week.

Live Chat

Live Chat support with a Samsung product expert

Email

We will aim to respond within 24 hours for general inquiry or technical support

Track Your Repair

Check the status of your repair with Samsung

Smart Simulator

A new way to get the answers you want.
Incredible technology with even more amazing support.
The Samsung Interactive guide is the latest and greatest way to get the support you need, when you want.

Escalation to the CEO's Office

Contact the dedicated CEO's Office for any suggestions on how Samsung can assist you better

Online Service Request

Welcome to Cyber Service

Call

0860 726 7864General Inquiries

24 hours a day / 7 days a week

0860 726 623Samsung Pay

24 hours a day / 7 days a week

* For any printer related enquiries please visit the HP website .

Samsung
Support Centre

Samsung Support Centres

Find out more on how you can get face-to-face support.

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us