How Do I use the Wireless Charging Pad of the Galaxy S6/S6 Edge?

Last Update Date : Apr 25. 2018

1)  Connect the wired charger

 

 

2)Place the device on the center of the charging pad

  * The direction of the device will not affect the charging but the device must

    be placed on the center of charging pad

 

 

After fully charging, disconnect the device from the wireless charger..

You can check the battery’s charging status from the battery icon on the screen.

• When there are foreign materials between the device and the wireless charging pad,

   the device may not charge properly.

• If you use the wireless charging pad in areas with weak network signals, you may lose

   network reception.

Use Samsung-approved wired chargers. If you use other wired chargers, the battery

    may not charge properly.

• To charge the device with best performance, please place the mobile device on the exact center of the charging pad

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Twitter

Tweet us, 8am-5pm, 7 days a week.

Facebook

Comment on our page between, 8am-5pm,
7 days a week.

Live Chat

Live Chat support with a Samsung product expert

Email

We will aim to respond within 24 hours for general inquiry or technical support

Track Your Repair

Check the status of your repair with Samsung

Smart Simulator

A new way to get the answers you want.
Incredible technology with even more amazing support.
The Samsung Interactive guide is the latest and greatest way to get the support you need, when you want.

Escalation to the CEO's Office

Contact the dedicated CEO's Office for any suggestions on how Samsung can assist you better

Online Service Request

Welcome to Cyber Service

Call

0860 726 7864General Inquiries

24 hours a day / 7 days a week

0860 726 623Samsung Pay

24 hours a day / 7 days a week

* For any printer related enquiries please visit the HP website .

Samsung
Support Centre

Samsung Support Centres

Find out more on how you can get face-to-face support.

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us