How exact is measurements using the HR sensor?

Last Update Date : Apr 25. 2018

How exact is measurements using the HR sensor? 

Q : How exact is measurements using the HR sensor of Galaxy S5?

A : Because your Galaxy S5 measure heart rate using similar method with existing medical equipment’s, it has
almost same inaccuracy. But, the device’s heart rate measurement feature taken by S Health cannot be used
for clinical or medical diagnosis. While the measurement is being taken, you do not move or talk , and wait until S Health
has completed the measurement before taking your finger off the sensor.
If the measurement is very different from the expected heart rate, rest for 30 minutes and then measure it again

Thank you for your feedback!

Not finding what you're looking for? We're here to help.



Tweet us, 8am-5pm, 7 days a week.


Comment on our page between, 8am-5pm,
7 days a week.

Live Chat

Live Chat support with a Samsung product expert


We will aim to respond within 24 hours for general inquiry or technical support

Track Your Repair

Check the status of your repair with Samsung

Smart Simulator

A new way to get the answers you want.
Incredible technology with even more amazing support.
The Samsung Interactive guide is the latest and greatest way to get the support you need, when you want.

Escalation to the CEO's Office

Contact the dedicated CEO's Office for any suggestions on how Samsung can assist you better

Online Service Request

Welcome to Cyber Service


0860 726 7864General Inquiries

24 hours a day / 7 days a week

0860 726 623Samsung Pay

24 hours a day / 7 days a week

* For any printer related enquiries please visit the HP website .

Support Centre

Samsung Support Centres

Find out more on how you can get face-to-face support.

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us