How to activate Find My Mobile in Lollipop OS based device?

Last Update Date : Apr 12. 2018

The Find My Mobile service can locate, lock or wipe your Samsung device remotely. You can call on your phone, retrieve call logs and unlock the mobile screen from the Find My Mobile service. You can track the position of your device with the help of Find My Mobile if you have enabled the Remote Controls option in the mobile device.  


Navigate to Apps → Settings → Lock screen and security → Find My Mobile → Add account Enter Email ID and Password → Sign in


Pictorial representation to activate Find My Mobile is as follows: 


a). Tap on Apps icon from the Home screen.




b). Drag the Screen upwards to access more apps.




c). Tap on Settings icon.




d). Tap on Lock screen and security settings.




e). Select and tap on Find My Mobile option.




f). Tap on Add account.




g). Tap on Email ID to enter your Samsung account's Email ID.




NOTE : If you do not have Samsung account, you can create a new account also.


h). Enter the Email ID and Password by using the on-screen keyboard.




i). Tap on Sign in.





Thank you for your feedback!

Not finding what you're looking for? We're here to help.



Tweet us, 8am-5pm, 7 days a week.


Comment on our page between, 8am-5pm,
7 days a week.

Live Chat

Live Chat support with a Samsung product expert


We will aim to respond within 24 hours for general inquiry or technical support

Track Your Repair

Check the status of your repair with Samsung

Smart Simulator

A new way to get the answers you want.
Incredible technology with even more amazing support.
The Samsung Interactive guide is the latest and greatest way to get the support you need, when you want.

Escalation to the CEO's Office

Contact the dedicated CEO's Office for any suggestions on how Samsung can assist you better

Online Service Request

Welcome to Cyber Service


0860 726 7864General Inquiries

24 hours a day / 7 days a week

0860 726 623Samsung Pay

24 hours a day / 7 days a week

* For any printer related enquiries please visit the HP website .

Support Centre

Samsung Support Centres

Find out more on how you can get face-to-face support.

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us