How to transfer music files from computer to Samsung Gear IconX

Last Update Date : Apr 12. 2018

To transfer music files from the computer going to Samsung Gear IconX, follow the steps below.

Step 1: Insert the earbuds to the charging case then close it.



Step 2: Connect the charging case to the computer using the USB cable.

Step 3: Click the Windows logo logo, go to Computer and open IconX R or IconX L.

Step 4: Click on TOOLS and double click on IconX Manager install file (.exe). Follow the on-screen instructions to complete the installation.



Step 5: After installing Gear IconX Manager, connect the charging case (with the earbuds inside) to the computer using the USB cable.


Step 6: Double click on Gear IconX icon and click Add.




Step 7: Select the music files that will be transfer and click Open. Music files are saved on the MUSIC folder on the earbuds.



■ Do not change the folder name or create a new folder. Music file may not be detected.

■ Do not disconnect the USB cable from the computer. Doing this may cause that data to be corrupted or damage the device itself.

■ Music files that were not transferred using Gear IconX Manager program will not play on the device.




Thank you for your feedback!

Not finding what you're looking for? We're here to help.



Tweet us, 8am-5pm, 7 days a week.


Comment on our page between, 8am-5pm,
7 days a week.

Live Chat

Live Chat support with a Samsung product expert


We will aim to respond within 24 hours for general inquiry or technical support

Track Your Repair

Check the status of your repair with Samsung

Smart Simulator

A new way to get the answers you want.
Incredible technology with even more amazing support.
The Samsung Interactive guide is the latest and greatest way to get the support you need, when you want.

Escalation to the CEO's Office

Contact the dedicated CEO's Office for any suggestions on how Samsung can assist you better

Online Service Request

Welcome to Cyber Service


0860 726 7864General Inquiries

24 hours a day / 7 days a week

0860 726 623Samsung Pay

24 hours a day / 7 days a week

* For any printer related enquiries please visit the HP website .

Support Centre

Samsung Support Centres

Find out more on how you can get face-to-face support.

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us