S8/S8+ Notifications through downloaded 3’rd party applications are not received

Last Update Date : Apr 06. 2018

Please check first whether or not installed 3’rd party applications are in sleeping status. App power monitor function on your Galaxy device detects apps that are using your battery in the background and put these apps to sleep automatically when they have not been used for a set time period(default : 3 days) to save battery life. 

 

Sleeping apps may not receive updates or send you notifications but they’ll wake up as soon as you use them again. 

 

Additionally, if you had added applications in Always sleeping apps list, they will never be able to run in background and they may not receive updates or send you notifications.

 

To select apps that will be put to sleep immediately: 

S8/S8+ Notifications through downloaded 3’rd party applications are not received
S8/S8+ Notifications through downloaded 3’rd party applications are not received
S8/S8+ Notifications through downloaded 3’rd party applications are not received

Not finding what you're looking for? We're here to help.

Online

Twitter

Tweet us, 8am-5pm, 7 days a week.

Facebook

Comment on our page between, 8am-5pm,
7 days a week.

Live Chat

Live Chat support with a Samsung product expert

Email

We will aim to respond within 24 hours for general inquiry or technical support

Track Your Repair

Check the status of your repair with Samsung

Smart Simulator

A new way to get the answers you want.
Incredible technology with even more amazing support.
The Samsung Interactive guide is the latest and greatest way to get the support you need, when you want.

Escalation to the CEO's Office

Contact the dedicated CEO's Office for any suggestions on how Samsung can assist you better

Online Service Request

Welcome to Cyber Service

Call

0860 726 7864General Inquiries

24 hours a day / 7 days a week

0860 726 623Samsung Pay

24 hours a day / 7 days a week

* For any printer related enquiries please visit the HP website .

Samsung
Support Centre

Samsung Support Centres

Find out more on how you can get face-to-face support.

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us