Steps for lock screen on Galaxy S7 are increased compared to previous devices.

Last Update Date : Apr 25. 2018

For enhanced device security, to set screen lock type to Fingerprint, PIN, Pattern or Password must be set first. And, after PIN, Pattern or Password lock setting, step for fingerprint setting is added. This is Google’s new concept to Reinforce the device security and it’s common concept for devices based on Android OS 6.0.Accordingly, you can unlock your device with PIN, Pattern or Password which you set even if you set your lock screen as Fingerprint.

 

. 

 

 

 
























Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Twitter

Tweet us, 8am-5pm, 7 days a week.

Facebook

Comment on our page between, 8am-5pm,
7 days a week.

Live Chat

Live Chat support with a Samsung product expert

Email

We will aim to respond within 24 hours for general inquiry or technical support

Track Your Repair

Check the status of your repair with Samsung

Smart Simulator

A new way to get the answers you want.
Incredible technology with even more amazing support.
The Samsung Interactive guide is the latest and greatest way to get the support you need, when you want.

Escalation to the CEO's Office

Contact the dedicated CEO's Office for any suggestions on how Samsung can assist you better

Online Service Request

Welcome to Cyber Service

Call

0860 726 7864General Inquiries

24 hours a day / 7 days a week

0860 726 623Samsung Pay

24 hours a day / 7 days a week

* For any printer related enquiries please visit the HP website .

Samsung
Support Centre

Samsung Support Centres

Find out more on how you can get face-to-face support.

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us