What is the Secure Folder and how Do I use it?

Last Update Date : Mar 22. 2018

What is the Secure Folder?

 

The Secure Folder allows you to keep your private files, images, and even apps in a separate secured folder.

You can transfer content in and out of the Secure Folder, and personalise the lock type used to access the folder.

 

You can also create multiple accounts if you have more than one person using the phone, and you wish to share access to certain apps.

 

Which devices have the Secure Folder?

 

The Secure Folder feature has been released for Galaxy S7 and S7 edge devices running Android Nougat 7.0, as well as for the Galaxy A3 (2017) and Galaxy A5 (2017).

 

It will become available on other compatible devices as operating system updates for those devices are released.

 

Click here to view steps showing how to check for updates on your device.

 

 

How do I access the Secure Folder?

 

You will need to set up the Secure Folder on your device before you can use it.

 

To set up your Secure Folder:

 

1. Choose Apps

2. Choose Settings

3. Choose Lock screen and security

4. Choose Secure Folder

5. You will then need to sign into your Samsung account. Choose SIGN IN

6. Enter your Samsung Account details, then choose SIGN IN.

(If you do not have a Samsung account, choose CREATE ACCOUNT, then follow the steps)

7. Choose the lock method you wish to use for your Secure Folder

8. A shortcut to the Secure Folder will be added to your Home and Apps screen.

 

 

Can I hide the Secure Folder from my Home or Apps screen?

 

Yes, you can hide the Secure Folder in your Settings.

 

1. Choose Apps

2. Choose Settings

3. Choose Lock screen and security

4. Choose Secure Folder

5. Choose Hide Secure Folder

6. Choose OK to confirm

 

 

How do I get into my Secure Folder if I've hidden it?

 

1. Choose Apps

2. Choose Settings

3. Choose Lock screen and security

4. Choose Secure Folder

5. Tap the Secure Folder icon at the bottom of the screen, then enter your unlock pattern, pin, or password

 

 

 

 

 

 

 


 

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Twitter

Tweet us, 8am-5pm, 7 days a week.

Facebook

Comment on our page between, 8am-5pm,
7 days a week.

Live Chat

Live Chat support with a Samsung product expert

Email

We will aim to respond within 24 hours for general inquiry or technical support

Track Your Repair

Check the status of your repair with Samsung

Smart Simulator

A new way to get the answers you want.
Incredible technology with even more amazing support.
The Samsung Interactive guide is the latest and greatest way to get the support you need, when you want.

Escalation to the CEO's Office

Contact the dedicated CEO's Office for any suggestions on how Samsung can assist you better

Online Service Request

Welcome to Cyber Service

Call

0860 726 7864General Inquiries

24 hours a day / 7 days a week

0860 726 623Samsung Pay

24 hours a day / 7 days a week

* For any printer related enquiries please visit the HP website .

Samsung
Support Centre

Samsung Support Centres

Find out more on how you can get face-to-face support.

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us