What is the Smart Pause feature on my Samsung Galaxy S4?

Last Update Date : Mar 22. 2018

What is the Smart Pause feature on my Samsung Galaxy S4?




Smart Pause™

The Smart Pause™ feature uses the front camera to sense when you are looking at your device and pauses video playback when you look away from the screen.

Smart Pause Animation

To activate Smart Pause, from the Home screen, touch Menu Menu key > Settings Settings Shortcut > My device Device Settings Icon > Smart screen Smart Screen Icon > Smart pause.


When the feature is on, a green check mark will appear.


Smart Pause may not work in the following situations:

  • When the front camera fails to detect face and eyes.
  • When the source of the light is behind you or when using the device in the dark.
  • When the front camera is already in use by another application.
  • When you are connected to an external video device using AllShare® Cast or HDMI®.
  • When you are using other gestures, such as Air View™.

Note: Smart Pause will be unable to pause if you are using a third-party video player, pop-up player, or Multi window.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.



Tweet us, 8am-5pm, 7 days a week.


Comment on our page between, 8am-5pm,
7 days a week.

Live Chat

Live Chat support with a Samsung product expert


We will aim to respond within 24 hours for general inquiry or technical support

Track Your Repair

Check the status of your repair with Samsung

Smart Simulator

A new way to get the answers you want.
Incredible technology with even more amazing support.
The Samsung Interactive guide is the latest and greatest way to get the support you need, when you want.

Escalation to the CEO's Office

Contact the dedicated CEO's Office for any suggestions on how Samsung can assist you better

Online Service Request

Welcome to Cyber Service


General Inquiries

24 hours a day / 7 days a week
0860 726 7864

Samsung Pay

24 hours a day / 7 days a week
0860 726 623

* For any printer related enquiries please visit the HP website .

Support Centre

Samsung Support Centres

Find out more on how you can get face-to-face support.

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us