What should I check when closing the back cover of my Galaxy S5?

Last Update Date : Apr 24. 2018

Here is a caution point when sealing the back cover:


Dust or sand may get into the sealing side of back cover or back of device, and can make it difficult for the back cover to be tightly sealed. 


As a result, if your device is exposed to water in the status of the back cover not tightly closed, water may get into the device and cause the damage.


So, first and foremost, before sealing the back cover, ensure that back cover does not have residue like dust or sand, and it is clean. Otherwise, protection from water and dust may not be provided. And later then, align all the covers properly and close tightly.



Thank you for your feedback!

Not finding what you're looking for? We're here to help.



Tweet us, 8am-5pm, 7 days a week.


Comment on our page between, 8am-5pm,
7 days a week.

Live Chat

Live Chat support with a Samsung product expert


We will aim to respond within 24 hours for general inquiry or technical support

Track Your Repair

Check the status of your repair with Samsung

Smart Simulator

A new way to get the answers you want.
Incredible technology with even more amazing support.
The Samsung Interactive guide is the latest and greatest way to get the support you need, when you want.

Escalation to the CEO's Office

Contact the dedicated CEO's Office for any suggestions on how Samsung can assist you better

Online Service Request

Welcome to Cyber Service


0860 726 7864General Inquiries

24 hours a day / 7 days a week

0860 726 623Samsung Pay

24 hours a day / 7 days a week

* For any printer related enquiries please visit the HP website .

Support Centre

Samsung Support Centres

Find out more on how you can get face-to-face support.

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us