Why does Sync/backup keep failing?

Last Update Date : Mar 22. 2018

Try the following:

 


- Check your Wi-Fi connection again. Network settings can be set to sync data only when Wi-Fi is connected. You can change your network settings in the Settings menu of each application or via the Samsung Cloud Settings menu.

 


- Check your Cloud usage. Sync/backup will fail if there is not enough storage space in your Samsung Cloud account.

 


- Check your battery. Sync/backup will fail you have less than 10% battery power.

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