Galaxy Watch Active
Common Topics
Galaxy Watch Active
SM-R500Solutions & Tips
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Others
How to correctly wear and maintain your Galaxy Watch/Fit
How to correctly wear and maintain your Galaxy Watch/Fit
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Others
How to clean your Samsung Galaxy device
How to clean your Samsung Galaxy device
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Others
Galaxy Watch Compass app user guide
Galaxy Watch Compass app user guide
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Others
Measure your ECG with the Galaxy Watch series
Measure your ECG with the Galaxy Watch series
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Others
Measure your body composition with the Galaxy Watch series
Measure your body composition with the Galaxy Watch series
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Hardware
Tips and techniques for using D-Buckle Sport band for Galaxy Watch Series
Tips and techniques for using D-Buckle Sport band for Galaxy Watch Series
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Others
How to use Galaxy Wearable Self Diagnostics
How to use Galaxy Wearable Self Diagnostics
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Others
Galaxy Watch Water Resistance
Galaxy Watch Water Resistance
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Others
Gear S3 Frontier: How do I download watch faces for my Samsung Gear S3 Frontier(SM-R760)?
Gear S3 Frontier: How do I download watch faces for my Samsung Gear S3 Frontier(SM-R760)?
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Others
How do I wear the Galaxy Watch Active correctly?
How do I wear the Galaxy Watch Active correctly?
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Application
How many countries support the Samsung Pay service?
How many countries support the Samsung Pay service?
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Application
How do I use the Samsung Health features?
How do I use the Samsung Health features?
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Application
Samsung Gear Fit 2: The Basics
Samsung Gear Fit 2: The Basics
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Application
Samsung Gear Fit 2: Checking Notifications
Samsung Gear Fit 2: Checking Notifications
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Application
Samsung Gear Fit 2: How to download apps and widgets
Samsung Gear Fit 2: How to download apps and widgets
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Others
Basic Setup of Your Gear VR: Samsung Gear VR Innovator Edition(Oculus, SM-R320)
Basic Setup of Your Gear VR: Samsung Gear VR Innovator Edition(Oculus, SM-R320)
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Others
How to change the language settings of each app in your Galaxy device
How to change the language settings of each app in your Galaxy device
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Others
Safety precautions when using a Galaxy device
Safety precautions when using a Galaxy device
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Battery
How Do I know if my Gear IconX is charging properly? What do the different colours mean?
How Do I know if my Gear IconX is charging properly? What do the different colours mean?
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Accessory & Bluetooth
Gear Fit2: How Do I Pair Bluetooth Headphones with my Gear Fit2(SM-R360)?
Gear Fit2: How Do I Pair Bluetooth Headphones with my Gear Fit2(SM-R360)?
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Settings
Gear Fit2: What are the advantages and disadvantages of using Power saving mode(SM-R360)?
Gear Fit2: What are the advantages and disadvantages of using Power saving mode(SM-R360)?
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Others
Gear IconX: How do I install the Gear IconX Manager software on PC and how do I use it
Gear IconX: How do I install the Gear IconX Manager software on PC and how do I use it
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Others
Gear S3 Classic: How do I set up and use the altitude and barometric pressure widget
Gear S3 Classic: How do I set up and use the altitude and barometric pressure widget
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Others
Gear S3: Compatible with Android and iOS
Gear S3: Compatible with Android and iOS
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Settings
After performing the Android 9.0 (Pie) upgrade, the call ended tone is sounded twice on my Galaxy Buds. Why is this?
After performing the Android 9.0 (Pie) upgrade, the call ended tone is sounded twice on my Galaxy Buds. Why is this?
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Settings
When a connected mobile device enters the sleep mode (power saving mode), music played through the Galaxy Buds stops.
When a connected mobile device enters the sleep mode (power saving mode), music played through the Galaxy Buds stops.
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Accessory & Bluetooth
The sound from my Galaxy Buds comes slower than the screen when playing videos and games. Why is this?
The sound from my Galaxy Buds comes slower than the screen when playing videos and games. Why is this?
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Software Upgrade
Samsung Galaxy Wearables One UI major software update
Samsung Galaxy Wearables One UI major software update
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Others
Where are the main parts of my Galaxy Watch Active device located (Microphone, Power Key, Sensors, et cetera)?
Where are the main parts of my Galaxy Watch Active device located (Microphone, Power Key, Sensors, et cetera)?
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Others
How do I charge the Galaxy Watch Active device?
How do I charge the Galaxy Watch Active device?
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Battery
The Galaxy Watch Active battery depletes faster than when first purchased. Why is this?
The Galaxy Watch Active battery depletes faster than when first purchased. Why is this?
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Hardware
How do I replace the band of the Galaxy Watch Active?
How do I replace the band of the Galaxy Watch Active?
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Accessory & Bluetooth
How do I connect the Galaxy Watch Active to a mobile device?
How do I connect the Galaxy Watch Active to a mobile device?
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Accessory & Bluetooth
If a Bluetooth connection is not established or my Galaxy Watch Active and the mobile device are disconnected
If a Bluetooth connection is not established or my Galaxy Watch Active and the mobile device are disconnected
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Others
Is it possible to use the Galaxy Watch Active without a mobile device?
Is it possible to use the Galaxy Watch Active without a mobile device?
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Others
How do I use the Quick Panel?
How do I use the Quick Panel?
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Settings
How do I adjust the brightness?
How do I adjust the brightness?
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Others
What is meant by “medical information” under Contacts?
What is meant by “medical information” under Contacts?
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Settings
Calls are not connecting. What should I do?
Calls are not connecting. What should I do?
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Battery
During calls, the device becomes hotter than usual and cannot be touched. What can I do?
During calls, the device becomes hotter than usual and cannot be touched. What can I do?
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Backup & Restore
How do I back up data stored on the Galaxy Watch Active?
How do I back up data stored on the Galaxy Watch Active?
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Backup & Restore
How do I sync data stored on the Galaxy Watch Active?
How do I sync data stored on the Galaxy Watch Active?
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Software Upgrade
How do I update software via the Galaxy Wearable app?
How do I update software via the Galaxy Wearable app?
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Multimedia
How do I import and export images?
How do I import and export images?
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Hardware
Is the Galaxy Watch water and dust resistant?
Is the Galaxy Watch water and dust resistant?
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Hardware
I have heard that the Galaxy Watch Active supports 5 ATM water resistance. What does the 5 ATM mean?
I have heard that the Galaxy Watch Active supports 5 ATM water resistance. What does the 5 ATM mean?
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Power
My Galaxy Watch Active does not turn on. What’s the problem?
My Galaxy Watch Active does not turn on. What’s the problem?
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Accessory & Bluetooth
How do I connect the Bluetooth headset to my Galaxy Watch?
How do I connect the Bluetooth headset to my Galaxy Watch?
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Accessory & Bluetooth
Another Bluetooth device cannot locate my Galaxy Watch. What should I do?
Another Bluetooth device cannot locate my Galaxy Watch. What should I do?
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Call & Contacts
Calls are not connecting to my Galaxy Watch. What should I do?
Calls are not connecting to my Galaxy Watch. What should I do?
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Hardware
A small gap appears around the outside of the Watch case. What’s the problem?
A small gap appears around the outside of the Watch case. What’s the problem?
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Application
How do I use Samsung Pay with my Galaxy Watch Active?
How do I use Samsung Pay with my Galaxy Watch Active?
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Multimedia
How do I transfer music files from a mobile device to the Galaxy Watch Active?
How do I transfer music files from a mobile device to the Galaxy Watch Active?
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Multimedia
Is it possible to play music without connecting to a mobile device?
Is it possible to play music without connecting to a mobile device?
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Application
How do I utilise the Bixby feature on my Galaxy Watch?
How do I utilise the Bixby feature on my Galaxy Watch?
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Samsung Apps
How do I use the “Find My Watch” feature?
How do I use the “Find My Watch” feature?
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Camera
I want to take a screen shot/capture an image on my Galaxy Watch screen. How do I do that?
I want to take a screen shot/capture an image on my Galaxy Watch screen. How do I do that?
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Camera
The displayed image looks like it’s moving slightly. Why is this?
The displayed image looks like it’s moving slightly. Why is this?
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Software Upgrade
After upgrading my phone to Android 10.X(Q OS) version, my wearable device’s battery gets used up rapidly.
After upgrading my phone to Android 10.X(Q OS) version, my wearable device’s battery gets used up rapidly.
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Software Upgrade
Samsung Pay is not working properly on my wearable device.
Samsung Pay is not working properly on my wearable device.
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Software Upgrade
After upgrading the Q OS on my phone, the following message: Urgent software updates available is continuously shown
After upgrading the Q OS on my phone, the following message: Urgent software updates available is continuously shown
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Software Upgrade
How to update Software and Apps on your Samsung Galaxy Watch Active2
How to update Software and Apps on your Samsung Galaxy Watch Active2
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Accessory & Bluetooth
How to pair Bluetooth Headphones to your Samsung Galaxy Watch Active2
How to pair Bluetooth Headphones to your Samsung Galaxy Watch Active2
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Application
How to customize apps on your Samsung Galaxy Watch Active2
How to customize apps on your Samsung Galaxy Watch Active2
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Audio
What to do if the audio quality is poor from Samsung Galaxy Watch Active2 to Bluetooth Headphones
What to do if the audio quality is poor from Samsung Galaxy Watch Active2 to Bluetooth Headphones
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Multimedia
What to do if GPS is not working properly on Samsung Galaxy Watch Active2
What to do if GPS is not working properly on Samsung Galaxy Watch Active2
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Others
How to listen to music on your Galaxy Buds
How to listen to music on your Galaxy Buds
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Others
How to use call features on your Galaxy Buds
How to use call features on your Galaxy Buds
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Audio
How to optimize your sound experience with Galaxy Buds
How to optimize your sound experience with Galaxy Buds
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Battery
Galaxy Buds charging tips and precautions
Galaxy Buds charging tips and precautions
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Audio
How can I avoid sound from Galaxy Buds lagging when videos or games are played
How can I avoid sound from Galaxy Buds lagging when videos or games are played
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Others
Find the best fit for your ears with the Galaxy Earbud fit test
Find the best fit for your ears with the Galaxy Earbud fit test
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Others
Tips for the best audio quality on the Galaxy Buds2
Tips for the best audio quality on the Galaxy Buds2
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Others
How to properly use your Galaxy Buds2
How to properly use your Galaxy Buds2
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Others
Tips for increasing the battery runtime of your Samsung smartwatch
Tips for increasing the battery runtime of your Samsung smartwatch
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Others
How to play sound in both speakers and solve mute problems
How to play sound in both speakers and solve mute problems
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Others
How to connect a Galaxy Watch to a smartphone
How to connect a Galaxy Watch to a smartphone
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Others
How to connect Galaxy Buds to a smartphone
How to connect Galaxy Buds to a smartphone
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Others
What is the Galaxy Buds 360 audio feature?
What is the Galaxy Buds 360 audio feature?
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Others
How to manage tiles on your Galaxy Watch
How to manage tiles on your Galaxy Watch
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Others
How to charge my Galaxy Buds
How to charge my Galaxy Buds
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Others
How do I customise the watch face on my Galaxy Watch?
How do I customise the watch face on my Galaxy Watch?
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Others
How do I change the display name of my Galaxy Buds?
How do I change the display name of my Galaxy Buds?
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Others
How to use the Galaxy Watch
How to use the Galaxy Watch
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Others
How can I take a screenshot on my Galaxy Watch?
How can I take a screenshot on my Galaxy Watch?
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Others
How can I make a payment with my Galaxy Watch?
How can I make a payment with my Galaxy Watch?
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Others
What is the difference between the Galaxy Buds2, Buds Live and Buds Pro?
What is the difference between the Galaxy Buds2, Buds Live and Buds Pro?
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Others
How do I update my Galaxy Buds software?
How do I update my Galaxy Buds software?
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Others
How to charge the Galaxy Watch5 faster
How to charge the Galaxy Watch5 faster
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Others
What is the Galaxy Buds2 Pro 360 audio feature?
What is the Galaxy Buds2 Pro 360 audio feature?
Manuals & Downloads
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