How Do I pair my Smart Touch Control with my Samsung 2014 TV?

Last Update Date : Mar 22. 2018

How do I pair my Smart Touch Control with my Samsung 2014 TV?

 

 

Important:

  • Have the TV powered on while attempting to pair the remote control.
  • Keep the remote within half a metre of the TV while attempting to pair.
  • Have the IR emitter on the front of the remote control aimed at the TV's IR receiver during the pairing process.
  • All the buttons on the remote control send Bluetooth commands except the Power button. The Power button sends an IR command. If your remote control does not have line-of-sight with your TV the Power command will not be received. This also means that the Power button will power on and off the TV even if the remote control is not paired with the TV.

To pair your Smart Touch Control with your TV press and hold the Return button and the Guide button on the Smart Touch Control simultaneously for three seconds.

Watch the lower-left portion of the TV screen for pairing information. Wait for the pairing attempt to finish.

If the pairing is a success your remote will now be paired with your TV and ready for use.

If pairing failed then your TV or your remote control may require service. Please click here for contact details for Samsung's customer support services for further assistance.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Twitter

Tweet us, 8am-5pm, 7 days a week.

Facebook

Comment on our page between, 8am-5pm,
7 days a week.

Live Chat

Live Chat support with a Samsung product expert

Email

We will aim to respond within 24 hours for general inquiry or technical support

Track Your Repair

Check the status of your repair with Samsung

Smart Simulator

A new way to get the answers you want.
Incredible technology with even more amazing support.
The Samsung Interactive guide is the latest and greatest way to get the support you need, when you want.

Escalation to the CEO's Office

Contact the dedicated CEO's Office for any suggestions on how Samsung can assist you better

Online Service Request

Welcome to Cyber Service

Call

0860 726 7864General Inquiries

24 hours a day / 7 days a week

0860 726 623Samsung Pay

24 hours a day / 7 days a week

* For any printer related enquiries please visit the HP website .

Samsung
Support Centre

Samsung Support Centres

Find out more on how you can get face-to-face support.

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us