Network status Test in F series

Last Update Date : Apr 04. 2018

Question : How to run a network status test for Smart TV?
Answer : To run a networks status test on a customers TV have the customer follow these steps. 

1 Press Menu button, go to network -> Network status.
Network status Test in F series
2 The Network Status test will finish and show the status of your network connection.
Network status Test in F series

※ Tip : If you are using a manual network configuration you can select IP settings and make adjustments to your network settings. 

If X marked between the TV and wireless router, reset the TV or contact Samsung support for assistance
If X marked between the wirelss router and Network, contact your local ISP

Thank you for your feedback!

Not finding what you're looking for? We're here to help.



Tweet us, 8am-5pm, 7 days a week.


Comment on our page between, 8am-5pm,
7 days a week.

Live Chat

Live Chat support with a Samsung product expert


We will aim to respond within 24 hours for general inquiry or technical support

Track Your Repair

Check the status of your repair with Samsung

Smart Simulator

A new way to get the answers you want.
Incredible technology with even more amazing support.
The Samsung Interactive guide is the latest and greatest way to get the support you need, when you want.

Escalation to the CEO's Office

Contact the dedicated CEO's Office for any suggestions on how Samsung can assist you better

Online Service Request

Welcome to Cyber Service


General Inquiries

24 hours a day / 7 days a week
0860 726 7864

Samsung Pay

24 hours a day / 7 days a week
0860 726 623

* For any printer related enquiries please visit the HP website .

Support Centre

Samsung Support Centres

Find out more on how you can get face-to-face support.

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us