What to do when display is black?

Last Update Date : Apr 12. 2018

Refer to this article when your player’s display is black.

If the battery charge is very low, your player may turn the display off to conserve battery life.
To recharge your battery, connect your player to your PC using the USB cable provided with your player.After your connect your player, the player displays "USB Connected or Charging" on the LCD screen.

If your player is still black, although buttons are lighting up, or you can listen the music, your player requires service.

Please contact our Customer Service Center.


Note: If the battery charge is very low when you attempt to charge your player, the screen may not operate for nearly ten minutes after you connect it.


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