What to do when you hear sound from only one side, but not the other?

Last Update Date : Apr 12. 2018

[Cause]

Possible causes are below.

    1.  Earphone is defect.

    2.  Some electric parts are defect.


[Solution]

Refer to this article when you hear sound from only one side, but not the other.

Does this happen with all songs or just one?

    If this is happening with only one song, the file is probably corrupt or was created in that fashion.

    If this is happening with all songs, try the earphones in another device that has a 3.5mm output such as a walkman, television, alarm clock, computer monitor, etc or try another set of earphones with your MP3 player. If this issue follows the earphone, replace the earphones.

    If this is happening with all songs, and only happens when connected to your MP3 player, please Contact to SVC center in your local area.

Visit web site(www.samsung.com) to find location of your local Service Center.

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