What is Smart Hub?
Smart Hub is the intelligent menu system for Samsung Smart TVs. Through the Smart hub you have access to all the functions of your TV and can even download apps, games and browse the internet. Online or offline, Smart Hub broadens the capabilities of your TV, while also making it easier to use.
Please note: the Smart Hub feature was first introduced to Samsung TVs in 2011. If your TV was produced before this you will not have access to Smart Hub. The Smart Hub interface got a new look in 2015, follow the steps below which correspond to your TV model.
To make the most out of the Smart Hub you will need to be logged into a Samsung Account on your TV. This will give you access to more options such as downloading apps.
Log in to your Samsung Account
Now that you're logged into your Samsung Account you can start downloading your favourite apps to create the ultimate entertainment hub.
Download an app
To make the most out of the Smart Hub you will need to be logged into a Samsung Account on your TV. This will give you access to more options such as downloading apps.
Log in to your Samsung Account
Now that you're logged into your Samsung Account you can start downloading your favourite apps to create the ultimate entertainment hub.
Download an app
Please note: Steps may vary depending on your TV model.
One Connect Box
If you have a One Connect Box make sure that your satellite cable is connected to the Satellite Main port found at the back of your One Connect box before you start. If you do not have One Connect, set up your TV as usual and continue from step one below.
To find out more about the Samsung One Connect Box read our FAQ on how to set up your One Connect Box.
Connect your set top box to the One Connect box using an HDMI cable.
Before you begin
Please check that your TV is plugged in and turned on. You can do this by pressing the power button on either of the remotes.
If you are setting up your TV for the first time, the initial setup screen will appear shortly after it powers on.
Please note: In some models you may be asked if you want to use intelligent mode. You can either select this mode or Skip.
Please note: At this stage some models offer the option to set up voice ID. To set up, follow the steps as directed or choose No and Skip if you do not want to use this feature. Some models will also allow you to back up an old Samsung TV. You can run a backup from Samsung cloud by following the instructions as directed on screen.
The SmartThings app allows you to connect to your Smart Devices remotely giving you more control over your home. To find out more about SmartThings read our FAQ on how to use SmartThings.
If you receive the message "Smart Hub is being updated. Please try again later" there are some simple steps you can try to fix this issue.
Soft reset the TV
To perform a soft reset:
Reset Smart Hub on the TV
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