I was not available to sign for my goods on each occasion when a delivery was attempted. How can I obtain my items now?

Your order will be delivered to the shipping address you provided at checkout. If you are not available at the time of delivery, your order will be held for 5 days at an authorized FedEx pick up location near you.

Please note that If you choose to buy online and pick up in store, then Samsung Experience Store locations with available inventory for the products you have selected will be displayed. In the event that only part of your order is available at a particular Samsung Experience Store location, you may select to pick up from that location, but you will need to either remove the unavailable items from your cart, or select an alternate Samsung Experience Store location with all the items in your order available.

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