How to install your Samsung Bespoke AI Laundry Combo unit

Last Update date : May 09. 2024
A black Samsung Bespoke AI Laundry Combo unit is displayed in a stylish apartment

Embark on upgrading your home with the Samsung Bespoke AI Laundry Combo unit, which simplifies your laundry days with its cutting-edge technology. Our comprehensive guide walks you through each step of the installation process, from gathering the right tools to making the final setup touches. While installation might seem daunting, we've streamlined the instructions to ensure a smooth and enjoyable experience. For optimal efficiency and safety, we recommend considering professional installation.

Note: For detailed installation steps, always refer to your user manual.

A Samsung Bespoke All-in-one washer dryer unit in use in a laundry room at home with a bamboo basket full of clothes next to it

Before embarking on setting up your new Bespoke AI Laundry Combo, reviewing these essential safety tips and precautions is crucial:

  • Enlist the help of a friend or family member to assist with unpacking and positioning the unit. Remove all packaging materials before installation.

  • Always keep the unit upright—laying it down can cause operational failures.

  • Avoid installing the unit at an angle or tipping it over to prevent lubricant from seeping into the refrigerant lines, which could damage the unit when powered.

  • If the unit has been tipped over, wait an equivalent downtime before plugging it in to allow the oil to settle back.

  • Install the unit on a stable, flat surface away from direct sunlight and heat sources to ensure optimal performance.
A modern laundry room with beige cabinets, built-in shelves, and a geometric patterned floor

Prepare the designated space for your Bespoke AI Laundry Combo unit:

  • Measure the area to ensure the unit fits without blocking any doors or pathways.

  • Opt for a hard, level surface to avoid unbalanced loads and potential movement.

  • Keep the ambient temperature above freezing (32°F) to ensure smooth operation.

  • Make sure there is enough room for proper ventilation, wiring, connecting water supply hoses, the drain hose, and the unit's door to open freely.

Included with your Laundry Combo unit: wrench, bolt caps, hose guide, cable tie, and anti-slip pads.

An assortment of tools including pliers, a screwdriver, a level, a measuring tape, and a water hose

Additionally, you will need: water hoses, phillips screwdriver, level, adjustable pliers, and a measuring tape.

Begin by safely removing the shipping bolts from your Bespoke AI Laundry Combo unit:

1 Loosen the bolts: Use the wrench provided to loosen all shipping bolts located at the back of the unit.
An illustration showing the removal of shipping bolts by turning them counterclockwise and pulling outwards.
2 Install bolt caps: Insert the supplied plastic bolt caps into the holes once the bolts are removed to protect the internal threads.

Note: Retain the shipping bolts and spacers for future use if you plan to relocate the unit.

3 Secure the caps: Ensure the bolt caps are pressed in firmly and sit flush with the unit's exterior to prevent any protrusion.

Properly leveling your unit is crucial for optimal performance:

1 Test stability: With both hands, gently rock the unit back and forth to check for any movement. If the unit rocks, adjust the leveling feet: turn clockwise to lower and counterclockwise to raise. Use the supplied wrench for adjustments.
An illustration of a wrench turning the locking nut on a leveling foot counterclockwise
2 Secure the leveling: After ensuring the unit is perfectly horizontal, tighten the locking nuts on each leg using a screwdriver. This should be done until they are snug against the bottom of the unit, thus securing each leg's position for long-term stability.

Note: Confirm that all feet are solidly in contact with the floor to prevent the unit from shifting during operation.

For a reliable and leak-free setup, it is essential to use new water supply hoses:

1 Attach hoses to taps: Connect the new water hoses to the hot and cold water taps. Tighten the fittings by hand and then use pliers for an additional two-thirds of a turn to ensure they are secure.
An illustration of a wrench tightening the water hose on the cold inlet
2 Test connections: Gently pull on the hoses to verify they are firmly attached and will not come loose under pressure.
3 Flush the hoses: To clear any debris or impurities from the hoses, place their ends into a bucket and open the water taps for 10-15 seconds. Close the taps afterward.
4 Connect to unit: Attach the hoses to the corresponding hot and cold water inlets on the rear of the unit. Ensure that each hose is connected to the appropriate inlet to prevent mixing of water temperatures.
5 Secure the fittings: Hand tighten the hose fittings at the unit, then use pliers to tighten them further, ensuring a tight and secure connection.
6 Check for leaks: Open the taps once more to pressurize the system and check around each connection for any signs of leaks.

Properly installing the drain hose is crucial to prevent water leaks and ensure efficient operation. There are two installation methods to choose from, depending on your setup:

  • Install in a standpipe or sink: Place the hose in a standpipe, laundry tub, or utility sink. Ensure the fixture is between 18 inches and 96 inches from the floor. Use the supplied hose guide to maintain a bend in the spout, securing it with zip ties to prevent kinks.

  • Install over a wash basin edge: Position the drain hose at a height of 24 to 35 inches from the floor using the plastic hose guide. Attach the guide to the wall with a hook for stable drainage.
An illustration of the hot and cold water inlets next to the drain hose bending downwards

Additional installation considerations

  • Depth of insertion: Insert the drain hose 6 to 8 inches into the standpipe, ensuring the connection is not airtight to prevent pressure issues.

  • Consider drain height: Installing the hose above 96 inches may decrease draining efficiency and could cause odors as water remains in the system.

  • Avoid low installation: If the hose is below 39 inches, it may trigger a siphoning effect, potentially causing the unit to display a 4C error code due to water draining back into cycles.

Ensure optimal performance by calibrating your new unit and running a test cycle:

1 Connect to power: Plug the unit’s power cord into an AC 120V/60Hz/15 AMP electrical outlet that is protected by a fuse or circuit breaker. Ensure the drum is empty, then press the Power button to activate the unit.
2 Initiate calibration: Navigate to the Settings menu, select the Washer option, and choose Calibration. Press Start Calibration to begin the calibration process.
Adjusting the settings using the multi-touch control panel on the Samsung Bespoke All-in-one washer dryer unit
3 Complete calibration: Allow the calibration process to run until it finishes automatically, ensuring the unit is correctly adjusted.
4 Set up a wash cycle: After calibration, ensure the unit remains powered on and select a washing cycle. Modify the cycle settings according to your laundry needs if necessary.
5 Start the test cycle: Press the Start button to initiate the cycle. Monitor the unit during this test to ensure it operates smoothly.

Note: Should you notice any unusual movement or noise, such as shaking or rocking, revisit the leveling steps provided above to adjust the unit's position.

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