Unusual flame size or shape on your Samsung gas cooktop
Spotting unusual occurrences on your gas cooktop can raise concerns, but rest assured that most situations have straightforward explanations that can be easily rectified. Instances of abnormal flame sizes or shapes, for instance, are often attributed to cleanliness and proper assembly of burners, along with ensuring accurate gas pressure.
Warning: Samsung advises engaging a professional installer for tasks involving conversion to liquid propane (or back to natural gas) and flame size adjustments. Typically, flame size adjustment is necessary only during installation or conversion.
If one flame exhibits irregular size or shape, begin by turning off the cooktop and allowing it to cool. Proceed to clean the burner head and cap (refer to the final section of this guide) and reassemble them properly.
Troubleshooting: If the flame still appears different, consider replacing the burner head and cap.
Should the flame disparity persist even with new components, seek resolution through our dedicated Service Centre for professional investigation.
This occurrence may arise if your range wasn't correctly converted to liquid propane. To ensure accurate correction, reach out to a professional installer for proper adjustment.
If all flames seem too small, it's possible that your range wasn't accurately reconverted to natural gas from liquid propane. Seek assistance from a professional installer to rectify the installation.
Adjustment of the simmer setting can be achieved using a designated screw. Refer to the user manual for detailed instructions. Please note that this adjustment exclusively affects the simmer setting and won't impact the flame's intensity in other settings.
If you notice flames dwindling when the oven is in operation, this is indicative of a gas pressure concern. Contact your gas provider to secure further assistance.
Note: The brass parts of your burner may change colour with use. This is normal and won't affect performance. You can clean brass parts with a brass cleaner.
Wash the heads and caps
Before removing these components, note their size and location. Incorrect reassembly can impact cooktop performance. In case of any uncertainty, you can always consult your user manual for guidance.
Clean these parts in hot soapy water, rinsing them thoroughly afterward. Use a plastic scouring pad for stubborn residue and a sewing needle or twist tie to unclog small holes in the burner head.
After cleaning the burner caps and heads, confirm that the burner port openings aren't plugged.
Clean the burner base
Wipe the burner bases with a damp cloth. Be careful not to scratch, deform, or damage the bases. Make sure to fully dry the burner bases before using them.
Caution: Do not let water get into the burner base and the brass gas orifices.
Clean the cooktop surface
With components removed, directly clean the cooktop surface using a soft, damp cloth. Enamel cleaners are effective for most cooktops.
Thank you for your feedback!
Please answer all questions.
The coding for Contact US > Call > View more function. And this text is only displayed on the editor page, please do not delet this component from Support Home. Thank you