Make sure your Galaxy device charger is authentic

Last Update date : Mar 16. 2024
A Samsung charger is used to charge a Galaxy phone and a Galaxy tablet simultaneously

Samsung produces a wide variety of chargers that come in different shapes, sizes, and specifications. To ensure your charger is authentic, look for the following features. If these features are missing, it's likely not a genuine Samsung charger.

Note: The information provided applies to devices sold in Canada.

Samsung strongly advises against the use of any chargers other than those made by Samsung, especially uncertified or counterfeit ones. Such chargers can negatively affect your device's charging capabilities and may lead to battery issues over time.

Important: Utilizing third-party chargers could void your warranty and result in damage.

To verify that your charger is a genuine Samsung product, authentic Samsung chargers will typically have:

Samsung charger's logo Samsung charger's logo

The Samsung logo

Text "TRAVEL ADAPTER" on a Samsung charger Text "TRAVEL ADAPTER" on a Samsung charger

The words "TRAVEL ADAPTER"

Serial number on a Samsung travel adapter Serial number on a Samsung travel adapter

A serial number

Model code on a Samsung travel adapter Model code on a Samsung travel adapter

A model code

Note: For our valued Canadian customers, we offer the convenience of purchasing authentic Samsung chargers, cables, and wireless chargers directly from our official website. Enjoy the peace of mind that comes with knowing you are getting genuine products that adhere to Samsung's high-quality standards. Explore a variety of options designed to provide a reliable and innovative charging experience. Please be advised that we cannot guarantee the authenticity of chargers sold on websites other than Samsung.com.

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Contact Samsung Assistance at 1-800-SAMSUNG (726-7864)

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