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Update the firmware of your Samsung soundbar

Last Update date : Apr 18. 2024

Occasionally, Samsung provides important firmware updates for your soundbar, which contain the latest device improvements. If an update is available, you can access it using the SmartThings app. Or, you can download it onto a USB device and then upload it to your soundbar.

Note: The provided information refers to Samsung soundbars sold in Canada. The available settings may differ for devices sold in other countries.

Update the firmware via USB

To update your soundbar’s firmware using a USB device, you’ll need to visit Samsung Support to find the correct file. Make sure your USB device is inserted into your PC before starting.

Note: Some soundbar models use a microUSB port and require an adapter to update. If your soundbar fails to update or is experiencing problems, please contact us.

1 Navigate to Samsung Support and select your product type (i.e., TV & AV, then Soundbar, and then SoundTower & Wireless Audio). Search for your soundbar, or enter the model code of your soundbar to access the support page.

2 Next, locate the "Upgrade File" for your soundbar under Manuals & Downloads. If you find multiple firmware versions, install the newest version. Select Download next to the firmware version to download the compressed file.

3 When the file has finished downloading, locate it and then unzip the file.

4 Navigate through the folders until you access the files required for the update. Copy or move the firmware’s files to the root directory of your USB flash drive (make sure the storage capacity is large enough for the files). When you copy or move the files to your USB flash drive, do not place them in a folder. If they are in a folder, the soundbar will not be able to find the firmware.

5 Next, connect the USB flash drive containing the firmware update into the USB port of your soundbar while it is powered off. This port is usually located in the back or the bottom of the soundbar.

The USB port of a Samsung soundbar is highlighted

6 Turn on your soundbar using the remote or the Power button, and then switch the source to USB.

Note: Your soundbar may not have a USB source. If it does not, you can skip this step.

7 The update will start and your soundbar’s display will flash "UPDATE" during the process.

8 When the update is finished, the soundbar will turn off. Press the Play/Pause button on the remote for 5 seconds. "INIT" will appear on the display and then the soundbar will turn off, letting you know that the update is complete.

Update the firmware using SmartThings

If you are unable to update your soundbar’s firmware using a USB device, you can update it with the SmartThings app on your phone or tablet.

1 Make sure your soundbar is connected to the same Wi-Fi network as your phone or tablet.

2 Unplug the soundbar, the subwoofer, and the rear speakers for 30 seconds, and then plug them back in.

3 Navigate to and open the SmartThings app on your phone, and then tap the Devices tab. Tap the Home icon, then select your desired location, and then find and select your soundbar.

4 Tap the More options icon (the three vertical dots), and then tap Information.

5 Tap Firmware Update, and then tap Update Now.

6 Follow the on-screen instructions to complete the update.

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Update the firmware of your Samsung soundbar

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